Daniel Strain Email & Phone Number

Frome, England, United Kingdom

I'm thrilled to mark one year as a Content Marketing Executive at Netitude Ltd, a leading Managed IT Services Provider. This past year has been filled with significant milestones, beginning just a few months after joining when I spearheaded the company's comprehensive rebrand—a project I took ownership of and saw through with initiative. One of my proudest accomplishments has been revitalising Netitude's website, where I optimised various pages to improve SEO performance, enhancing the site's overall visibility. I’ve also consistently delivered high-quality content, publishing one blog and two weekly social media posts to maintain engagement and brand presence.Beyond content creation, I've had the privilege of hosting Netitude's first open day in five years and representing the company at the 2024 Somerset Business Awards. I'm especially proud that Netitude was recognised as Somerset's Employer of the Year—a testament to the incredible team and culture we have built.

Birmingham, England, United Kingdom

Grew the following of the company’s Instagram profile by 90% in less than a year, whilst also increasing the engagement rate to above industry average and growing the overall brand awareness.Produced and managed a content planner with a variety of engaging content: interviews, blogs, infographics, videos, and testimonials; all of which I created with the purpose of promoting our value proposition to prospective candidates across the company’s social media channels and careers website. Lead the internal communications campaign, ‘Summer Fridays’, and reached the goal of increasing employee-generated content by successfully implementing; a weekly newsletter to all staff, a #SummerFridays hashtag, and a Microsoft Teams channel to consistently engage and update them with the relevant content. Conducted numerous research projects throughout my time at the business; namely, interviewing, carrying out focus groups, and sending out surveys to determine the redefined Employer Value Proposition (EVP) of the business. Played a key role in implementing our new Customer Relationship Management (CRM) within the Talent Acquisition department, and then presented the benefits of the tool to the rest of team (over 30 people).Worked within the Internal Communications team to supply and develop written & video content that was shared companywide via the internal newsletter, and CEO all-staff monthly meeting.

Cannock, England, United Kingdom

Proven to have strong crisis management skills, by ensuring customers who were waiting for food/were missing items they’d ordered were received promptly.Demonstrated effective communication and customer service skills by listening to customers, showing empathy when appropriate, and applying problem-solving skills in stressful situations.Supported the team during busy periods, by remaining calm and composed, whilst working at a fast-pace, and assisting colleagues when needed.

Staffordshire, England, United Kingdom

Was delegated the responsibility of answering alarm calls and night checks of the facility in the absence of a manager.Thrived within a team environment and guided new colleagues through their starting shifts.Consistently demonstrated time management and organisation skills by being punctual and balancing the substantial workload alongside my university studies.