Daniel Sumner Email & Phone Number

• Implemented data governance strategies to ensure the integrity of data warehouses systems for client information.• Collaborated cross-functionally to implement various data projects utilising Agile methodologies.• Maintained a processes and standard definitions knowledge hub, by creating standard operating procedures, data sheets and data dictionaries for the wider business group to reduce cross-functional misunderstandings. • Cultivated project management skills in managing the activity workload across the Kanban board in Jira, monitoring KPI’s and making daily updates.• Utilised strong presentation skills in facilitating process delivery workshops with wider stakeholders across the organisation, ensuring all stakeholders understood key process components and consideration of the wider business impact.

• Built and delivered business development strategy, with back-end process creation and automation, to develop 7-figure deal pipelines.• Developed and positioned client offerings into new markets to drive business and revenue growth.• Improved communication and relationships building skills to overcome objections and close sales over virtually and face-to-face

• • Refined analytical and process management skills by identifying pain points in day-to-day business workflows, recommending process improvements and potential areas for automation.• Displayed strong stakeholder management skills when working with external business process management authorities, ensuring processes were compliant.• Devised systematic standard operating procedures to ensure a shared knowledge base was available for the business, removing many single points of failures.

• • Investigated, with the Lead Psychologist, the structural process of an elite governing body and how they develop the next generation of British Olympians.• Developed relationships with key stakeholders to understand the culture, environment and processes of the organisation, ensuring communication channels were open and all information was gathered.• Demonstrated communication and presentation skills by proposing recommendations from findings for the organisation, presented to British Athletics leaders and stakeholders

• • Enhanced my time management skills by liaising closely with the sales team to ensure strict deadlines were met and client requirements fulfilled, no deadlines were missed during my time on the team.• Implemented structured procedures to ensure SLA deadline adherence, liaising with Account Managers and Sales Leaders. SLA deadline success rate improved to 100%.• Fostered relationships with external stakeholders, managing client expectations and client relationships.• Developed communication skills by leading the training for new joiners, tailoring m approach for different learning requirements.

Master Of Science - Ms, Psychology

Bachelor Of Science - Bs, Exercise Science