Daniel Dutra Email & Phone Number

Seasons Corner Market is a family- owned and operated New England neighborhood convenience store with a focus on Cleanliness and Organization. • Supervise store operations • Manage and mentor staff, including hiring and training • Record all income and expenses • Ensure quality control and meet performance standards • Maintain appropriate levels of inventory • Assist with the overall marketing strategy • Guarantee customer satisfaction • Assess and managed priorities for the back of the house

Warwick, Rhode Island, United States

Neon Marketplace has a vision to dynamically change the perception of a convenience store to that of a food destination where associates provide premium products at bright, clean, and technology driven stores. • Administered restaurant operations • Managed and mentored staff, including hiring and training • Documented all income and expenses • Guaranteed quality control and met performance standards • Retained appropriate levels of inventory • Supported with the overall marketing strategy • Ensured customer satisfaction • Evaluated and managed back of the house priorities

Panera believes in serving delicious, freshly prepared, clean food made with carefully selected ingredients that we are proud to serve our own families. • Sent to Rockwall, TX to fix operational issues within location • Identified issues within operations, including lack of accountability, structure, and direction • Created and stabilized new hire training program, which resulted in decreased levels of turnover • Created job duties for the supervisors and assistant manager• Worked alongside the GM, taught him how to prioritize • Opened all channels again within 2 weeks, including Lobby, Delivery, and DT; Fully staffed within 3 weeks; Turnover stopped for 5 months• Managed restaurant operations • Supervised and mentored staff, including hiring and training • Verified all income and expenses • Confirmed quality control and met performance standards • Preserved appropriate levels of inventory • Assisted with the overall marketing strategy • Ensured customer satisfaction • Assessed and managed priorities for the back of the house

McDonald’s is the world’s leading global foodservice retailer with 37,000+ locations in 100+ countries. 90%+ of McDonald’s restaurants worldwide are owned and operated by independent local business men and women.• Selected to be certified by McDonalds to teach Management classes• Attended a 3-day course to receive training and certification; Taught class back to the instructors • Helped Instruct a management class to all new management promotions within the franchise