Core Responsibilities:-Managed the whole IT service function and oversaw the IT training. -Maintained all IT operations (including hardware, software, data, and security).-Oversaw and manage all day-to-day business and financial operations.-Ensured all employees had the necessary IT equipment to fulfil their tasks and responsibilities. Achievements:-Successfully identified and implemented scalable IT solutions to make improvements to IT across the business.-Developed and facilitated IT-related training initiatives for all employees. -Keep up to date on security and data policies.-Online Marketing including Artwork, Website and SEO.

Core Responsibilities:-Provided guidance to cross-functional teams with the use of company devices. -Deployed and implemented all security and data policies.-Responsible for the complete overhaul of Communications, Operations, and recordings of day-to-day tasks (including online marketing and recruitment initiatives). Achievements:-Introduced and implemented business metrics and productivity strategies that helped the company meet and exceed operational targets.-Created and put in place Standard Operating Procedures, established protocols and manuals.

Core Responsibilities:-Responsible for overseeing all BOH inventory, Supplies, and Vendor relationship activities. Achievements:-Received promotions throughout my time of employment, from Sales Associate to Operations Manager. -Oversaw the Training & Development of Associates and Supervisors - developed and facilitated various training initiatives.