Daniel Taber Email & Phone Number

- Work with the Contact Center to build interactive dashboards in Tableau or Power BI - Collaborate with the IT department to have data published to a data lake for the purpose of analyzing and reporting- Coordinate with several departments to run trainings in Tableau, SQL, and python once a month at varying skill levels- Assist on projects with other departments to implement effective dashboards- Lead Tableau, Power BI, and SQL developer for the contact center- Make data tables for the analytics team in the contact center to ingest in Tableau, and Power BI Dashboards- Act as the liaison between 3rd party vendors and the contact center for all existing and future projects- Presented and implemented projects that have shown an increase of 50% increased work efficiency

Phoenix, Arizona Area

- Analyze and quantify information at the request of teachers and staff to analyze the data for the following year and provide recommendations on the dual enrollment process- Investigate new processes to improve customer approval and overall engagement with dual enrollment- Created processes for dual enrollment to improve communication between faculty chairs and adjunct resulting in improved quality and delivery of syllabus and rosters - Designed an optimization model for the expenditure of Tuition Assistance Grant money to maximize the amount of credits offered to students as well as enrollment- Formulated Excel workbook for analytics to enhance dual enrollment numbers, which improved enrollment of early childhood courses by 25%

Phoenix, Arizona Area

- Collaboratively worked with a financial client in organizing dashboards using Tableau for corporate client sales- Created a proof of concept to replace a business intelligence tool by reproducing older reports to align with the original message in the dashboard- Established stored procedures in Structured Query Language (SQL)- Assumed full accountability in reviewing requests of data from the Project Team, as well as listing, testing, and implementing stored procedures to live servers- Supported the collection of data from one database to an upgrade database using UNIX to minimize the traffic- Held responsibility in duplicating data to a backup server by checking counts of numerous tables in SQL and their duplicated tables in hive-based system along with encoding data to an Excel sheet to compare the counts of the tables- Took charge of visualizing the data using Tableau improve levels of insight into corporate financial data- Developed SQL storage procedures and queries for financial data, which improved business analytics

Scottsdale, Az

- Inspected test data to ensure identification of defects and proper cataloging of customers- Prepared and provided an Excel sheet using ad-hoc to summarize findings using a dashboard to executive leadership- Maintained Excel sheets for the members of leadership team to improve their time in making key decisions instead of creating their own reports- Supported an access database for project managers to offer quick access to project information such as cost, hours, and development cycles- Handled the automation of standard calculations to reduce errors and expedite publication of reports by using macros in Excel- Examined defect data to identify recommendations for improvement, which led to lower defect numbers- Created database using Microsoft Access to support the review hours for incorporation of the IT business case, which boosted the speed of analysis

Coordinated with departments to trouble shoot issues.Communicated information and memos to staff and professors of different departments.Provided outstanding customer service to the Residence of Campus Heights to ensure the residents had their questions and concerns answered and responded to in a manner they were seeking.