Being an Operations Manager in the area of managing financial technologies and critical customers' data is exeactly what you'd think it's like. If this is all about the leading and successful private pioneer Bank in Ethiopia, the challenges and opportunities are enormous. Identifying and solving problems is my passion and gives me great satisfaction in ensuring smooth business operations. I like to treat people with respect. I enjoy helping people and I love to learn about new technologies. I hate selling myself.My top priority is a smooth and problem free operations of the Bank's IT systems and data, ensuring continous availability. In today's digital world, quality of services are the main competitive edge for any financial Institutions. I have a chance of working in different implementation and management of technologies used by the Bank. In some of the impelementation projects, I lead team of technical experts in the project execution for Core Banking, Digital Banking technologies, Clearing House solutions and Productivity solutions implementation like Microsoft Exchange Server (2019).Some of the vast areas that I have working experience are managing enterprise applications (IBM WebSphere), enterprise services buses (IBM Integration Bus), Integration layers (IBM MQ) and database layers (IBM DB2, Microsoft SQL Server and PostgreSQL).In my previous experience in the most prestigious security agency in the country (Information Network Security Agency) in the area of software development (Java & C#), software testing and software qulaity assurance, I had a chance to lead the section of Software Qulaity Assurance team. This team was responsible in introducing different qulaity assurance standards and guidlines to make sure different software development team are following the best practice in the development field.