Daniel Tapia Email and Phone Number
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Experienced business operations leader with a demonstrated history of successful performance achievement in the hospital & health care industry. Strong professional skilled in Patient Access, Insurance Eligibility, Account Receivables, Public Programs, Team Building, Leadership, Healthcare Software platforms, and Business Process Improvement; with an intrinsic ability for combining analytics|metrics into operational strategies and decision-making.
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Patient Access ManagerTexas Health Resources Jun 2022 - PresentPlano, Texas, United StatesResponsibility for Access Services at Plano & Prosper healthcare locations• Main Hospital Outpatient & Ambulatory Surgery, Emergency Department, and Prosper Wellness Center• Budgetary responsibility for three hospital Admissions departments• Participate in Patient Safety Huddles, Revenue Cycle, Patient Experience, and Leadership Council• Manage work schedules via patient volume loads analysis• Hire, performance managing, and/or separation responsibility as applicable• HRR Transformation Initiative support -
Manager, Access ServicesChristus Health May 2018 - Jun 2022Mother Frances - Tyler RegionLeadership & Operational responsibility for Access Services at two hospital locations within the Mother Frances Region of Tyler, TX. Primary responsibilities include: • Admissions and registration throughput for Day Surgery, Women’s Center, Direct Admits, Outpatient, and Emergency Room Departments.• Manage “micro” patient access center at Critical Access Hospital with a focus on scheduling and securing authorizations for non-Christus Health provider patient referrals.• Budgetary responsibility for two hospital Admissions departments including submission of annual requests and bi-weekly accountability.• Participate in regular leadership meetings including Patient Safety Huddles, Revenue Cycle, Patient Experience, TJC Readiness, and others.• Manage work schedules and patient volume loads (Scheduled, Same-Day, and Emergency) for appropriate staffing levels.• Hire, performance management, and/or termination responsibility as applicable.• Responsibility for PBX operations at hospital ministries.• Identify at risk (uninsured patients) potentially eligible for government funding programs such as Medicaid, Disability and Crime Victims Compensation. -
Market DirectorConifer Health Solutions 2012 - 2017Dallas/Fort Worth AreaOperational responsibility for patient advocacy services to include eligibility and enrollment for Government Funding Program eligibility operations, hospital-based Financial Assistance [charity] assessments, and annual re-certification of staff as Certified Application Counselors to assist uninsured patients obtain health insurance eligibility through the ACA.• Management of operations at various locations throughout the country (23 total acute care and critical access hospitals); including $80ML account receivables inventory, $101ML in annual cash collections from funding programs, four direct reports and 70+ employees while using different hospital patient accounting systems.• Delivered monthly performance outcomes to client regional and local Finance leadership; i.e., CFO, VP-Finance, COO, Compliance, etc.• Participated in regular operational meetings with various revenue cycle departments to identify and improve operational opportunities; including uninsured conversions, community needs achievement, account receivables inventory, and claim denials.• Hired and terminated managers, supervisors and, when applicable, staff employees. Executed payroll edits|approvals in absence of supervisor.• Work with hospital client department leaders to ensure ongoing compliance with 501[r] mandates.• Identify at risk (uninsured patients) potentially eligible for 340B pharmacy programs. -
ConsultantIndependent Consultant 2009 - 2010Dallas/Fort Worth AreaDevelop business analytic tools using Excel, Visio, and Access to ensure goals and performance compliance for internal business processes and delivery to customers.
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Associate Director, Patient Financial ServicesParkland Health & Hosptial System 2001 - 2009Dallas/Fort Worth AreaOperational responsibility for financial counseling to include eligibility and enrollment for Government Funding Program eligibility operations, hospital-based Financial Assistance [charity] assessments, support 340B pharmacy programs, and registration responsibility for several system clinics and departments. This included:• Registration, pre-admission and point-of-service collections for hospital admits, Day Surgery, Women’s Health Centers (11 hospital and community-based clinics), and outpatient clinics (nine total) with annual admits totaling approximately 55,000 and 250,000 – 350,000 outpatient visits.• Eligibility and benefits verification, and coverage coordination for non-Government inpatient admissions; volumes were approximately 3,500 annually.• Budgetary responsibility of $9ML in annual expenses and approximately 175 – 195 FTE.• Leadership responsibilities for management team of three managers, twelve supervisors, and two operation analysts.• Management of approximately $240ML in patient accounts receivable; $175ML from internal operations and $65ML from contracted advocacy vendors.• Operational responsibility and regulatory policy review and updates for hospital’s mandated charity program. For FY 2008, approximately 110,000 applications were processed and anticipated revenue from hospital district taxation was $420ML.• Management of customer service centers to support and manage patient business needs for all health system services and locations.• Supervised Medicaid Outstation Worker and enrollment vendor contracts.
Daniel Tapia Skills
Daniel Tapia Education Details
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Summa Cum Laude
Frequently Asked Questions about Daniel Tapia
What company does Daniel Tapia work for?
Daniel Tapia works for Texas Health Resources
What is Daniel Tapia's role at the current company?
Daniel Tapia's current role is Access Services, Texas Health.
What is Daniel Tapia's email address?
Daniel Tapia's email address is dr****@****att.net
What is Daniel Tapia's direct phone number?
Daniel Tapia's direct phone number is +197233*****
What schools did Daniel Tapia attend?
Daniel Tapia attended Southern New Hampshire University.
What skills is Daniel Tapia known for?
Daniel Tapia has skills like Medicaid, Hospitals, Leadership, Process Improvement, Healthcare Consulting, Team Building, Clinical Research, Customer Service, Medicare, Microsoft Excel, Visio, Microsoft Powerpoint.
Who are Daniel Tapia's colleagues?
Daniel Tapia's colleagues are Marianne Gumaer, Katherine Cullins, Barry Brooke, Tempestt Quillar, Katey (Lyons) Ghantous, Tim Pendleton, Madison Sales.
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