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Daniel Taylor Email & Phone Number
Implementation Consultant
at
Scalable
1 work email found
@grantmcgregor.co.uk
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Implementation Consultant
Location
Sheffield, England, United Kingdom
Company size
Who is Daniel Taylor? Overview
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Quick answer
Daniel Taylor is listed as Implementation Consultant at Scalable, a company with 17 employees, based in Sheffield, England, United Kingdom. AeroLeads shows a work email signal at grantmcgregor.co.uk and a matched LinkedIn profile for Daniel Taylor.
Daniel Taylor previously worked as Service Delivery Manager at Grant Mcgregor Ltd and Information Technology Team Lead at Grant Mcgregor Ltd. Daniel Taylor holds Ccna Training, Information Technology, Pass from South Cheshire College.
Company email context
Email format at Scalable
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{first}.{last}@grantmcgregor.co.uk
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AeroLeads found 1 current-domain work email signal for Daniel Taylor. Compare company email patterns before reaching out.
Profile bio
About Daniel Taylor
Service Delivery Manager with a demonstrated history of working in the information technology and services industry. Skilled in Service Desk Management, IT Service Management, Project Management, Windows Server, and Network Management. Strong information technology professional with a CCNA Training focused in Information Technology.
Listed skills include Service Desk, Windows Server, Information Technology, Troubleshooting, and 46 others.
Current workplace
Daniel Taylor's current company
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Scalable
8 roles
Daniel Taylor work experience
A career timeline built from the work history available for this profile.
Service Delivery Manager
CurrentIT Service Delivery Manager responsible for making sure that services are being seamlessly delivered to the clients, playing a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.
May 2022 - Present
Information Technology Team Lead
Lead and develop IT service desk team analysts to enable them to fulfil their objective of delivering exceptional customer service and timely resolution to customers’ incidents.
Aug 2020 - May 2022
It Team Leader
International IT Office Management for global support across Asia, Europe and AmericaDirect line management of staff - 1-2-1s and performance reviewsOperational oversight of call queues / prioritisationTaking day-to-day escalation of calls and desk supervisionProcess managementConducting call quality reviewsRota and shift managementStats and reporting.
Aug 2019 - Aug 2020
It Service Desk Manager
- Managing a team of SDMs, Team Leads and Service Desk Analysts who are responsible for 1st, 2nd & 3rd line support issues, incident management, problem management, service request management and IT asset management..
- Ensure every team member has a detailed career progression plan with motivational targets and training programme given to them by their direct manager following an overall plan outlined in the company training targets.
- Monitor and manage service queues across all clients, ensuring all tickets are dealt with appropriately, and any busy periods are resource correctly. (participating in escalations as needed).
- To manage the Support Desk SDMs and the Support Desk Team Lead, ensuring all incoming support requests are processed efficiently.
- Escalation point for both staff and customers in relation to process or service failure and work with internal service and support teams and customers to address such issues
- To ensure all SLA's and KPI's are met through regular reviews and audits.
Jun 2018 - Aug 2019
Senior Field Engineer
- Responsible for the resolution of 1st and 2nd line customer support by resolution of incidents and routine change requests to agreed standards and Service Levels by means of our service desk application
- Organisation & implementation of customer of desktop, server and network systems
- Maximising IT systems availability / uptime for clients in line with agreed SLAs.
- Troubleshooting & reacting appropriately to client requests & systems alerts.
- Maintaining customer relationships and delivering excellent customer service to users.
- Completing assigned tasks on time and managing own workload.
Sep 2013 - May 2018
Mar 2013 - Sep 2013
It Account Manager
Proman Technology Services
Letting accounts software TrainerLettings supportIT Support
Mar 2007 - Mar 2013
2 education records
Daniel Taylor education
Ccna Training, Information Technology, Pass
South Cheshire College
Education record
Alsager High School
FAQ
Frequently asked questions about Daniel Taylor
Quick answers generated from the profile data available on this page.
What company does Daniel Taylor work for?
Daniel Taylor works for Scalable.
What is Daniel Taylor's role at Scalable?
Daniel Taylor is listed as Implementation Consultant at Scalable.
What is Daniel Taylor's email address?
AeroLeads has found 1 work email signal at @grantmcgregor.co.uk for Daniel Taylor at Scalable.
Where is Daniel Taylor based?
Daniel Taylor is based in Sheffield, England, United Kingdom while working with Scalable.
What companies has Daniel Taylor worked for?
Daniel Taylor has worked for Scalable, Grant Mcgregor Ltd, Baillie Gifford, Quorum Network Resources Ltd, and Atos.
How can I contact Daniel Taylor?
You can use AeroLeads to view verified contact signals for Daniel Taylor at Scalable, including work email, phone, and LinkedIn data when available.
What schools did Daniel Taylor attend?
Daniel Taylor holds Ccna Training, Information Technology, Pass from South Cheshire College.
What skills is Daniel Taylor known for?
Daniel Taylor is listed with skills including Service Desk, Windows Server, Information Technology, Troubleshooting, It Service Management, Office 365, Microsoft Office, and Service Desk Management.
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