Daniel Taylor Email & Phone Number

• Championing the HFSS function to 280 branches nationwide, ensuring legal compliance, stakeholder satisfaction and exceptional customer experience. • Cultivating rapport with stakeholders from various business functions in order to implement a collaborative and holistic approach to meeting business goals, using tact and diplomacy.• Coordinating and prioritising workloads and processes in order to eliminate ambiguity and empower team to succeed. • Highlighting risks to projects… Show more • Championing the HFSS function to 280 branches nationwide, ensuring legal compliance, stakeholder satisfaction and exceptional customer experience. • Cultivating rapport with stakeholders from various business functions in order to implement a collaborative and holistic approach to meeting business goals, using tact and diplomacy.• Coordinating and prioritising workloads and processes in order to eliminate ambiguity and empower team to succeed. • Highlighting risks to projects, mitigate foreseeable issues and create robust contingency plans for unforeseen problems as a solution architect. • Ensuring up to date knowledge and expertise by researching competitors, keeping up with latest trends and findings, and maintaining compliance with new/changing regulations. • Establishing a productive and efficiently working ethos through agile and hands on management, driving performance and empowering employees to lead their processes.• Empowering transformational changes through adept project engineering, owning project life cycles, and full programme/financial responsibility.Key Achievements:• Minimised the gap between HO and branches through collaborating and influencing decisions with Senior Management and bringing valuable insight into aligning companywide goals for branch employees. • Defined clear, legally compliant, and robust frameworks with stakeholders in order to meet commercial and industry standards, as well as understand impact.• Nurtured intrinsic, lucrative, and valuable relations with stakeholders at weekly HFSS Commercial Meetings in order to challenge, engage, influence, and contribute to high value business decisions. Show less

• Directed branch operations by driving performance, influencing strategic business development, and ensuring the keeping the ‘Customer at the Heart of Everything’.• Improved management structure by introducing and executing a transformative cultural change with a focus on regular, valuable communication and KPI meetings. • Increased partner engagement by 35% through embedding optimised and regular communication, driving performance, and instilling an ethos of ‘Do It Right First Time’… Show more • Directed branch operations by driving performance, influencing strategic business development, and ensuring the keeping the ‘Customer at the Heart of Everything’.• Improved management structure by introducing and executing a transformative cultural change with a focus on regular, valuable communication and KPI meetings. • Increased partner engagement by 35% through embedding optimised and regular communication, driving performance, and instilling an ethos of ‘Do It Right First Time’. • Elevated regional business development scores by collaborating the community, creating a team spirit, celebrating successes, and inspiring a results-based environment. • Accelerated branch’s E-Commerce operations by 450% as a charismatic and motivational leader, innovating new processes which went on to be rolled out for D&G and Partner Development. • Accomplished a 3-5% increase on set ranges in branch through commercially astute sales and marketing. • Developed talent within the team by coaching, training, and mentoring staff, including creating a triumphant Recruitment Plan, which increased retention of talent, allocation of talent for progression, and decreased turnover. • Empowered results within partners showcased by a decrease of wastage by 2%, increase of availability by 3%, and increase of Food Safety by 94%. • Raised £10K grant to create and lead a Community Application and Support Hub. • Improved Customer Satisfaction by 20% through gaining feedback, analysing gaps in service, and transforming processes.• Empowering transformational changes through adept project engineering, owning project life cycles, and full programme/financial responsibility. Show less

• Spearheaded a massive Change Project worth circa £3.5m, of a 22000 sq. ft refurbishment, through adept stakeholder management, project process mapping, and cultural change leadership. • Embedded partner engagement, involvement, and contribution within project through aligning core values with targets, in order to support development. • Ideated original tabards, with success, which have been further endorsed by business. • Produced vigilant new risk assessments covering Fire… Show more • Spearheaded a massive Change Project worth circa £3.5m, of a 22000 sq. ft refurbishment, through adept stakeholder management, project process mapping, and cultural change leadership. • Embedded partner engagement, involvement, and contribution within project through aligning core values with targets, in order to support development. • Ideated original tabards, with success, which have been further endorsed by business. • Produced vigilant new risk assessments covering Fire, Partner, Customer and Branch Hazard Safety, as well as implementing the frameworks for compliance.• Enabled Customer Loyalty by collaborating with the marketing stakeholders and designing compelling and correct advertising materials. • Worked intrinsically with the contractors in order to execute and enable change within blueprint and designs, as well as influence key decisions to save costs and time. • Took ownership of the Customer Care function and Spend/Budget within the branch, ensuring a strategic approach for budgeting, health and safety, and operational efficiency. • Cultivated long-term and strong stakeholder relationships, including contractors, partners, and SMT, through tactful rapport. Show less

• Empowered transformative changes across 20 branches and 45 managers by introducingand integrating new ways of working for stock loss, driving continuous improvement, and enabling consistency in processes and behaviours.• Accomplished reduction of stock loss by analysing data, proposing solution, and implementing necessary changes through a defined road map.• Catapulted success by embedding a ‘One Touch Approach’ across the region, creating a team spirit and business collaboration… Show more • Empowered transformative changes across 20 branches and 45 managers by introducingand integrating new ways of working for stock loss, driving continuous improvement, and enabling consistency in processes and behaviours.• Accomplished reduction of stock loss by analysing data, proposing solution, and implementing necessary changes through a defined road map.• Catapulted success by embedding a ‘One Touch Approach’ across the region, creating a team spirit and business collaboration to ensure consistency.• Built positive rapport with stakeholders in order to gain buy-in to new ways of working, which have shaped future goals in stock loss and process, and enabled branch security.• Achieved 80% reduction in stock loss by engaging, influencing, and leading the project, and challenging and transforming branch cultures. Show less

Hnd Graphic Design, Graphic Design

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