As a Quality Management Regional Manager at Global Workplace Solutions at Meta, I am responsible for ensuring the quality and reliability of physical security systems and technologies used across key Meta facilities in EMEA and APAC, including:Data CentersGlobal OfficesPoints of Presence (POPs)ColocationsWarehousesI work closely with cross-functional teams to ensure the security and integrity of these facilities, and my expertise includes designing, installing, and maintaining security systems to meet Meta's high standards.My role includes:System Testing: Verifying that physical security systems meet Meta's standards and industry regulations.Technical Documentation: Creating and maintaining technical documentation for security systems, including technical standards, technical drawings, user manuals, installation guides, and troubleshooting procedures.Incident Response: Responding to security incidents, such as system failures or breaches, and coordinating with other teams to resolve issues.Quality Control: Conducting regular construction project verification and security system audits to ensure compliance with industry regulations, company policies, and best practices.Project Management: Overseeing the implementation of security projects, including system design, installation, programming, testing, commissioning and decommissioning.

As a Technical Project Manager with the Design Engineering Construction team, I led the design and implementation of physical security systems for Data Centers across the EMEA, ensuring alignment with Meta's global standards.I provided technical guidance, addressing implementation challenges, and developing security design requirements for project partners. Key responsibilities included:Leading the design and implementation of physical security infrastructure like cameras, access control, and intrusion detection for Data Centers in EMEA.Collaborating with global security organisations to develop design standards and facilitate discussions.Communicating physical security designs to stakeholders and consultants, ensuring alignment with business goals.Maintaining Basis of Design and template specifications for security elements.Creating security design scopes for RFPs and managing multiple projects.Reviewing work of security engineering design consultants to meet Meta's standards.Traveling for site assessments, design meetings, and construction reviews.I worked with various external and internal partners throughout the project lifecycle to address specific electronic security needs and to ensure project success.General Contractors (GC): Managed coordination with GCs to oversee design, construction, installation and ensure qualityMechanical, Electrical, and Plumbing (MEP): Collaborated to integrate security systems with infrastructure.Civil, Structural, and Architectural (CSA): Aligned security designs with architectural plans. In this role, I was part of a creative design team, solving problems and enhancing the security posture of Meta's Data Centers in EMEA. I stayed updated with new technologies and security measures, applying my knowledge of physical security principles and Crime Prevention through Environmental Design (CPTED) to drive innovative solutions and ensure the security and resilience of Meta's Data Centers.

In my role as Security Contracts Manager within the Total Facilities Management TFM business model at Mitie, I oversaw multiple projects, emphasising contract mobiliation, policy and procedure implementation, and change management. I managed contract budgets, meticulously prepared financial forecasts, and presented monthly Profit and Loss (P&L) reports to the Board of Directors.Key responsibilities included:Leading the initial setup, mobilisation, and management of the key holding and alarm response division for Mitie in the Republic of Ireland and in the Northern Ireland.Assisting facility managers in surveying sites and setting up physical security contracts with third-party providers.Formulating and updating internal policies, including assignment instructions, site operating procedures, and safe work methods.Implementing robust quality systems, reporting on quality directives, and providing support for both internal and external audits.Ensuring comprehensive compliance with established Service Level Agreements (SLAs), regulations, and legislation.Conducting thorough risk assessments, introducing effective risk mitigation strategies, and identifying areas for improvement.Proactively addressing instances of staff underperformance, conducting investigations and disciplinary hearings, and actively contributing to recruitment processes.Establishing and nurturing relationships with high-level clients to facilitate effective communication on deliverables and streamline processes.Supporting departmental initiatives for process improvement and efficiently managing performance reporting.Developing, communicating, and executing the regional strategy for security contracts.In this role, I played a crucial part in ensuring the success of security contracts by fostering strong client relationships, maintaining compliance, driving process improvements across the organisation and gaining valuable experience in outsourcing as part of the TFM model.