Served as the guest's liaison for both hotel and non-hotel services. The function was an extension of front desk agent duties. Duties:• Assist the guest- regardless of whether inquiries concern in-hotel or off-premises attractions, facilities, services, or activities.• Provide concise and accurate directions.• Room guidance and introduction for the guest.• Attend call inquiries from guests and other departments.• Room availability check.• Guest luggage handling… Show more Served as the guest's liaison for both hotel and non-hotel services. The function was an extension of front desk agent duties. Duties:• Assist the guest- regardless of whether inquiries concern in-hotel or off-premises attractions, facilities, services, or activities.• Provide concise and accurate directions.• Room guidance and introduction for the guest.• Attend call inquiries from guests and other departments.• Room availability check.• Guest luggage handling procedure. Show less

Adopted by Marriott International (MALAYSIA) as step student who participated in Student Employment Program.

Worked in the VIP lounge of a hotel, an exclusive, private area provided by the property, with access granted to elite guests only. Duties: • Provide excellent customer service within the front office and F&B.• Meet the needs of these special guests.• Remember the guest’s food preference.• Opening and closing of the lounge.• Stock preparation for F&B.• Attend call inquiries from guests and other departments.• Guest check-in and check-out.