Daniel Teo Email & Phone Number

- Developed and deployed next-gen citizen disbursement system - won SCS Digital Achievers (Team) Award 2024- Implemented key social transfers, e.g. Assurance Package, Cost of Living Special Payment- Rolled out GovCash, an industry-first cheque replacement solution - won Techblazer Award (Best Adoption) 2023

Supported and then led the Office, which was tasked with advancing transformation efforts aimed at boosting operational efficiency/creating capacity across CPF’s Housing and Investment Group- Tapped on Supervised Learning models to create claims processing automation tool, which aims to replicate claims officers’ judgement in the assessment of Home Protection Scheme claim applications

Straddled dual roles of insurance fund manager and claims supervisor. - Monitored and reported to Board on Home Protection Fund sustainability, including assessing and recommending scope for premium adjustments and rebates- Supervised team that processed claim applications, including the evaluation of complex cases and exceptional handling- Reviewed and enhanced Home Protection Scheme policy to ensure fit for purpose- Revised operating structure of Dependants’ Protection Scheme,… Show more Straddled dual roles of insurance fund manager and claims supervisor. - Monitored and reported to Board on Home Protection Fund sustainability, including assessing and recommending scope for premium adjustments and rebates- Supervised team that processed claim applications, including the evaluation of complex cases and exceptional handling- Reviewed and enhanced Home Protection Scheme policy to ensure fit for purpose- Revised operating structure of Dependants’ Protection Scheme, boosting policy coverage while lowering premiums Show less

Oversaw the Retirement portfolio, including the CPF, the Supplementary Retirement Scheme (SRS) and Pension and Provident Funds approved under Section 5 of the Income Tax Act. - Conceptualised and drove implementation of the Matched Retirement Savings Scheme- Introduced Singapore Savings Bonds for SRS moniesAlso led a review of revenue streams (tax policy), staffed key Political Office Holders (e.g. then-DPM Tharman and then-Min Heng Swee Keat) to overseas engagements in the UK and… Show more Oversaw the Retirement portfolio, including the CPF, the Supplementary Retirement Scheme (SRS) and Pension and Provident Funds approved under Section 5 of the Income Tax Act. - Conceptualised and drove implementation of the Matched Retirement Savings Scheme- Introduced Singapore Savings Bonds for SRS moniesAlso led a review of revenue streams (tax policy), staffed key Political Office Holders (e.g. then-DPM Tharman and then-Min Heng Swee Keat) to overseas engagements in the UK and Japan, and part of speechwriting team for MOF Committee of Supply Debate 2018. Show less

Key contributor to the conceptualisation, review and enhancement of major CPF policies, ensuring a more complete social safety net/trampoline, while maintaining alignment to overarching ethos of self-reliance with active Government support. - 2015 CPF Advisory Panel recommendations, which provided additional choices to cater to varying needs in retirement, while maintaining simplicity as a core design principle for the CPF system.- 2016 Silver Support Scheme, which aims to mitigate… Show more Key contributor to the conceptualisation, review and enhancement of major CPF policies, ensuring a more complete social safety net/trampoline, while maintaining alignment to overarching ethos of self-reliance with active Government support. - 2015 CPF Advisory Panel recommendations, which provided additional choices to cater to varying needs in retirement, while maintaining simplicity as a core design principle for the CPF system.- 2016 Silver Support Scheme, which aims to mitigate inequalities by supplementing incomes for the bottom 20-30% of elderly Singaporeans, who may have lesser means, in their retirement years.- 2016 Workfare Income Supplement Scheme enhancements, which saw expansion of the beneficiary pool and benefits, and increased payout frequency. Show less

Bachelor Of Business Administration With First Class Honours, Banking & Finance

Activities and Societies: GEM Explorer Student Exchange Programme (2013) - Chinese University of Hong Kong, Hong Kong; GEM Discoverer.

Diploma With Merit In Business Studies, Marketing And International Business