Sales Representative
CurrentAs a Sales Rep at VJS, my primary duties encompass Account Management: Nurture relationships with existing accounts, ensuring customer satisfaction, securing repeat orders, and identifying opportunities for account growth.New Account Acquisition: Identify and establish relationships with potential sales outlets and trade factors to expand our customer base. Develop sales strategies and execute plans to win new accounts.Order Processing: Submit orders accurately by referring to price lists and product literature, ensuring seamless processing and timely delivery to customers.Reporting and Analysis: Keep management informed about your sales activities and results by submitting detailed reports, including daily call reports, weekly work plans, and monthly and annual territory analyses.Competitor Monitoring: Stay updated on the competition by gathering current marketplace information on pricing, products, new product launches, delivery schedules, and effective merchandising techniques. Provide insights and recommendations based on competitive analysis.Product and Policy Recommendations: Evaluate results and competitive developments to recommend changes in products, services, and policies. Collaborate with relevant teams to implement improvements and enhance customer satisfaction.Complaint Resolution: Investigate and resolve customer complaints by identifying problems, developing effective solutions, preparing reports, and making recommendations to management, ensuring customer satisfaction and retention.Professional Development: Stay updated with industry trends and maintain professional and technical knowledge by attending workshops.Team Collaboration: Collaborate with colleagues and contribute to team efforts, fostering a positive and supportive work environment while accomplishing related results as needed.
