Daniel Tesone Email & Phone Number

• Management of field technicians (scheduling, time review, customer satisfaction follow-up)• Daily interaction with customers helping to identify and rectify computer/networking problems, performing customer relations and making sales calls• Creating sales quotes/proposals for service and product requests• Assisting in development of new corporate policies and procedures• Consulting customers from a broad range of markets on disaster recovery planning and implementation• Active participant of Ingram Micro’s Venture Technical Network (VTN) Big Apple Chapter

• Project leadership skills and experience• Led the technical direction of four engineers on a government funded contract involving all phases of the software lifecycle in the development of a .NET visualization framework application called VIAssist (http://www.securedecisions.com/viassist). • Vast knowledge in user interface design and visual analytics • Experience in performing software demonstrations and presentations to clients, conference attendees and co-workers• Participated in performing a Cognitive Task Analysis (CTA) at both an unclassified and a classified level within government facilities to learn the cognitive demands of CND / IA analysts prior to developing VIAssist. (http://www.securedecisions.com/cognitive-task-analysis-cta)* Former high level government clearance

• Lead developer on Hallmark’s “create your own card” kiosk called Custom Connections. Responsibilities included: - Direct communication with the customer to help define requirements and cost estimates for additional releases of the product. - Managing the day-to-day tasks of a small team of developers. - Implementing substantial portions of product updates. - Performing quality assurance and user acceptance testing. • Contributed to the development of the 3D visualization product called SecureScope™.(http://www.securedecisions.com/securescope)

• Performed C++ consulting work on a project for Merrill Lynch called the International Order Routing System (IORS). IORS was responsible for routing stock market order data between Tokyo, London and New York. • Used Remote Procedure Calls and interfaced with Oracle database