Head Of It Service Delivery
Current- Managing 8+ members IT Support Team provides 1st and 2nd line of IT support
- Representive whole IT department to different stakeholders on weekly meetings
- Proactive management of projects risks, issues anticipation and problems identification, management of escalations
- Facilitation of interaction between infrastructure and application teams
- IT procurement and IT inventory management for the whole organization
- Ensuring an effective engagement process is in place that is demonstrably adding value to all target stakeholders