• Provide expertise in Strategic Enterprise Planning, Integration & Roadmap design, Project tool suite selection, implementation and administration. Program analysis, reporting, and communication. • Ability to support and communicate with diverse groups of business and technology stakeholders.• Create and execute communication plans emphasizing key performance indicators and data driven results.

- Lead for the implementation of the Analytics as a Service initiative at the General Services Administration as part of the Common Acquisition Platform (CAP) Program.- Stood up and direct a Data Science team of 19 ranging from Data Scientists and Web Developers to Business Analysts for product delivery.- Created subject matter expertise in category management and government acquisition data.- Expert in dashboard and report development leveraging most COTS tools including Tableau, Business Objects and Qlik.

• Program management responsibilities including earned value management, creation, implementation and execution of project tasks and milestones for each stage of ERP System integration life cycle.• Provide expertise in Strategic Enterprise Planning, Integration & Roadmap design, Project tool suite selection, implementation and administration. Program analysis, reporting, and communication. • Ability to support and communicate with diverse groups of business and technology stakeholders.• Create and execute communication plans emphasizing key performance indicators and data driven results.• Requirements management; blueprint, development, documentation and maintenance of all program requirements and creation of traceability matrix. Accountable for ensuring program scope integrity.• Right hand resource to project leadership for functional and testing strategy as well as performance and client management.• Responsible for program metrics and ad hoc analysis using expertise to combine multiple tools including Solution Manager, Business Objects (BOBJ), Excel, HP ALM, and SQL in order to deliver custom solutions.• Deliver business process improvement for Enterprise Architecture System Design team.• Design federal policy change and governance implementation processes for $800M integration project. • Serve as subject matter expert on businesses process for entire Systems Development Lifecycle (SDLC) through workshop facilitation and capabilities/fit/gap analysis.• Employ a broad and business tested toolset (SIPOC maps, Ishikawa diagrams, Pareto Analysis, Histograms, ANOVA, Regression Analysis, Value Stream Maps, RACI, Functional Deployment or Swim-lane Maps etc…) to focus process owners on business process output and enable them to utilize the correct tool for the appropriate business application in current or future environments. • Translate operational needs into functional or technical specifications, including authoring of technical documents.

• Leader on Federal Enterprise Resource Platform (ERP) integration team for United States Department of Agriculture Farm Services Agency modernization project.• Facilitate multi-agency activities including strategy sessions and creation of “As-Is” and “To Be” process models utilizing Business Process Model Notation (BPMN) 2.0 via MS Visio, ARIS and MEGA platforms.• Project management including business process reengineering, writing and executing pilots, oversight of projects and control of business systems implementation.• Team lead for organizational change management strategy and implementation.• Develop and document business requirements.• Conduct on-site training for clients in Lean Six Sigma, best business practices, process modeling, requirement gathering, project management and ad hoc needs.

• Leader of work stream that analyzed financial and operational synergies for United – Continental Merger.• Merged financial indicators with operational statistics to form balanced business strategies for UA operations.• Implemented multiple initiatives to improve United Airline’s on-time arrival ranking from 4th to 1st for 2009 among US legacy airlines. Total savings over $15M• Spearheaded the turnaround of Washington Dulles airport to improve customer satisfaction and cost. Analyzed performance issues and launched employee focus groups to address gaps. Total savings of $5.5M.• Led Lean Six Sigma and continuous improvement projects including supervision of full Business Process Reengineering (BPR), operational process reengineering (OPR), DMAIC, DMEDI, DMADV and Kaizen events. Instructed and mentored all local Lean Six Sigma programs. • Responsible for all station financial and operational performance analysis and reporting; including P&L, reliability, baggage and ad hoc analysis. • Managed a $50,000,000 capital budget. Wrote, reviewed and executed all appropriations requests.• Administered all service contracts; accountable for divisional coordination of implementation.• Subject matter expert in manpower planning, scheduling and performance management.• Worked closely with union leadership to establish a common thread between company and employee goals.• Headed enterprise level key performance indicators team to standardize reports and metrics for division.

Integrated sales leads into custom CRM software.Identified defects in database software.Wrote formal business proposals and attended trade shows to meet with potential buyers.

Started as a Loan Officer and quickly became a top producer. Within a year I started up a branch in the greater Chicago area from scratch with a colleague. Supported by the president; I hired and trained sales and administrative staff and was responsible for all business operations.