Daniel Thorn

Daniel Thorn Email and Phone Number

Law graduate @ Ashtons Legal LLP
bury st edmunds, suffolk, united kingdom
Daniel Thorn's Location
Ipswich, England, United Kingdom, United Kingdom
About Daniel Thorn

Daniel Thorn is a Law graduate at Ashtons Legal LLP.

Daniel Thorn's Current Company Details
Ashtons Legal LLP

Ashtons Legal Llp

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Law graduate
bury st edmunds, suffolk, united kingdom
Employees:
266
Daniel Thorn Work Experience Details
  • Ashtons Legal Llp
    Paralegal
    Ashtons Legal Llp May 2024 - Present
  • Ashtons Legal Llp
    Office Services Administrator
    Ashtons Legal Llp Aug 2023 - May 2024
    Ipswich, England, United Kingdom
  • Woven
    Team Manager
    Woven
  • Woven
    Customer Service Team Lead
    Woven Jan 2011 - Jun 2023
    Ipswich, England, United Kingdom
    Working within the management team to lead, coach and deliver extraordinary customer care for two clients: Selfridges and the NHS. Key Responsibilities and duties:Performance management of up to 15 FTE – motivation through coaching, performance reviews, probation reviews and monthly one to ones, delivering quality assurance feedback, Administrative duties - payroll, note-taking, documented conversations, customer data management, office management.Liaise with Work Force Management regarding rota’s, shifts, breaks etc. to maximise adherence and productivity. Absence management using HR policies and procedures. Providing training sessions to up-skill staff across the campaign. Resolve inbound and outbound escalated customer complaints and queries.Deliver effective communication and updates through daily huddles, team meeting, and various business media to ensure agents are engaged and informed. To communicate clearly with all colleagues and stakeholders, across all media, ensuring colleagues feel supported and respected at all times. Ensure self and all team members are equipped to use all tools and systems to maximise efficiency and drive KPI improvements.

Daniel Thorn Education Details

Frequently Asked Questions about Daniel Thorn

What company does Daniel Thorn work for?

Daniel Thorn works for Ashtons Legal Llp

What is Daniel Thorn's role at the current company?

Daniel Thorn's current role is Law graduate.

What schools did Daniel Thorn attend?

Daniel Thorn attended The University Of Law, University Of Winchester.

Who are Daniel Thorn's colleagues?

Daniel Thorn's colleagues are Daisy Rouse, Victoria Cole, Toby Whittacker-Cook, Andrew Wilson, Emma Webb, Lily Payne, Felicity Sparkes.

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