Global Services Lead, Emobility
Current
Jul 2024 - Present
AeroLeads people directory · profile
Daniel Thurston Email & Phone Number
Global Services Lead, eMobility @ Gilbarco Veeder-Root | Scaling EV Charging Services
at
Gilbarco Veeder-Root
1 work email found
@hivehome.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Global Services Lead, eMobility @ Gilbarco Veeder-Root | Scaling EV Charging Services
Location
Greater Houston, United States, United States
Who is Daniel Thurston? Overview
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Quick answer
Daniel Thurston is listed as Global Services Lead, eMobility @ Gilbarco Veeder-Root | Scaling EV Charging Services at Gilbarco Veeder-Root, based in Greater Houston, United States, United States. AeroLeads shows a work email signal at hivehome.com and a matched LinkedIn profile for Daniel Thurston.
Daniel Thurston previously worked as Global Services Lead, eMobility at Gilbarco Veeder-Root and Head of Service Delivery, US at Eo Charging. Daniel Thurston holds Btec Professional, Business Management from Cambridge Regional College.
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Email format at Gilbarco Veeder-Root
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{first}.{last}@hivehome.com
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Profile bio
About Daniel Thurston
Experienced Service and Operations specialist with over a decade of dedication to customer satisfaction. Demonstrated success in steering high-growth teams and enhancing operational efficiency while prioritizing customer experience.Proficient in analyzing workflows to streamline project objectives, tackle intricate challenges, and introduce inventive improvement strategies. Skilled at conveying complex information in a clear, accessible manner, facilitating prompt decision-making for clients.Diligent in meticulously planning, scheduling, and driving the adoption of new processes, change initiatives, and productivity enhancements through innovative approaches.
Listed skills include Training, Customer Service, Call Centers, Product Development, and 15 others.
Current workplace
Daniel Thurston's current company
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9 roles · 20 years
Daniel Thurston work experience
A career timeline built from the work history available for this profile.
Head Of Service Delivery, Us
Being the first employee in North America to pioneer the introduction of EV Charging Operations & Maintenance (O&M) services into a new market.Key Contributions:Spearheading Operations and Service Delivery to introduce new services to the North American market, overseeing accounts and achieving market-leading charger uptimes exceeding 99%.Formulated and.
Jan 2024 - Jul 2024
Consultant - Ev Fleet Operations
Served as an EV Operations consultant, offering expertise in service deployment, client success, and fostering sustainable growth to operations professionals within the O&M group.Key Contributions:Provided mentorship and coaching to leaders, resulting in enhanced performance in overseeing over 000's interventions annually. Contributed to driving adoption.
Jan 2022 - Dec 2023
Head Of Service Management
Reporting directly to the COO, developed and implemented the rollout of EV Fleet Charging services, expanding it to encompass tens of thousands of chargers, achieving a remarkable Growth Rate.Key Contributions:Introduced Operations and Maintenance (O&M) services encompassing Hardware, Software, and onsite field services, overseeing over 2,000 interventions.
Jun 2020 - Dec 2021
Channel Strategy Manager
Examining market trends and collaborating within cross-functional teams to ensure customer and client success across six countries worldwide, serving a customer base exceeding 1.5 million.Key Contributions:Achieved 100% of the target field services revenue in 2019.Initiated and expanded contact center operations in North America, catering to the needs of.
Jan 2018 - Dec 2019
Change Training Manager
Key Contributions:Achieved 121% of the revenue target for existing customers, by fostering effective engagement across sales contact centers in North and Central America.Supervised the delivery of over 20 external training programs and processed 150 change requests annually.Managed a team comprising 11 direct reports, overseeing change management and.
Apr 2015 - Jan 2018
Operations Manager, North America
Key Contributions:Solely crafted and deployed extensive training resources, catering to 1,700 stores and serving 250k customers. Established a centralized service hub for smart home products under the Lowe's Iris brand. Introduced and managed Key Performance Indicator (KPI) and Service Level Agreement (SLA) reporting for Senior Leadership and the C-Suite.
Jun 2012 - Apr 2015
In-Life Operations Lead
Key Contributions:Designed and delivered a training program, which was rolled-out for over 10,000 engineers across the UK. Improved product offerings using root cause analysis on customer feedback. Recruited 20 agents and supervisors, growing the team to 100 agents in 3 years.
Feb 2008 - Jun 2012
Finance Assistant
2006 - 2008
~2 yrs
1 education record
Daniel Thurston education
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Cambridge Regional College
FAQ
Frequently asked questions about Daniel Thurston
Quick answers generated from the profile data available on this page.
What company does Daniel Thurston work for?
Daniel Thurston works for Gilbarco Veeder-Root.
What is Daniel Thurston's role at Gilbarco Veeder-Root?
Daniel Thurston is listed as Global Services Lead, eMobility @ Gilbarco Veeder-Root | Scaling EV Charging Services at Gilbarco Veeder-Root.
What is Daniel Thurston's email address?
AeroLeads has found 1 work email signal at @hivehome.com for Daniel Thurston at Gilbarco Veeder-Root.
Where is Daniel Thurston based?
Daniel Thurston is based in Greater Houston, United States, United States while working with Gilbarco Veeder-Root.
What companies has Daniel Thurston worked for?
Daniel Thurston has worked for Gilbarco Veeder-Root, Eo Charging, Hive | Centrica Hive Limited, Alertme.Com Limited, and Booking.Com.
How can I contact Daniel Thurston?
You can use AeroLeads to view verified contact signals for Daniel Thurston at Gilbarco Veeder-Root, including work email, phone, and LinkedIn data when available.
What schools did Daniel Thurston attend?
Daniel Thurston holds Btec Professional, Business Management from Cambridge Regional College.
What skills is Daniel Thurston known for?
Daniel Thurston is listed with skills including Training, Customer Service, Call Centers, Product Development, Customer Experience, Start Ups, Troubleshooting, and Training Delivery.
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