Daniel Tiffe Email & Phone Number

Ravenna, Ohio, United States

Ohio, United States

• Responsible for all aspects of the insurance agency including building a multi-site Smartfinancial Insurance agency of 60 P&C licensed agents.
• Maintain an exceptional track record in repeatedly setting and breaking revenue records; experience exponential year-over-year increases from 2018 to 2021. Increase agency total premium from $320,000 to $4+ million in.
• Developed roadmap for technological and process changes and automation required to drive operational efficiencies and work with cross-functional teams (Liberty Mutual, Safeco, Dairyland, National General and.
• Forecast work volume, determine appropriate staffing levels, and lead recruiting efforts to ensure required staff is available when needed using MS Excel.
• Effectively managed expense controls and budget. Ensure that monthly budget is used to promote an environment of reward and recognition.
• Licensed in 40+ states. Licensed with 4 different lines of insurance which are property, casualty, life and health.

Solon

• Increased revenue collected and eliminating nonproductive hours.
• Experience managing in a call center by providing training and on boarding for 2+ years.
• Trained 20+ sales techniques in scripting, rebuttals to agents and call center representatives.
• Provide customers with a comprehensive and holistic review and analysis of the insurance agency, and analyzes.
• Insurance areas were organizational alignment, customer access strategy, recruiting and hiring, on-boarding and training, quality assurance, performance management and coaching, workforce management, and knowledge.

Solon, Ohio, United States

• Sold 70 insurance policies a month at the monthly premium of $100,000 over 4 years

Independence, Ohio, United States

• Conducted home site visits using MS PowerPoint presentation, taking a full application, in field underwriting and one call close.
• Daily 50+ cold calling to set up home visit appointments.
• Trained 10+ field new agents simultaneously recruited and onboarding 15+ new agents.