Daniel Tintinger Email & Phone Number

I have been in field service for over 45 years I have been working on printers & copiers for most of that time, I have been working on computers, networks, POS equipment, banking equipment for the last 20. Customer service is my forte', I love people and enjoy helping them. I have worked on, besides those above, cars, motorcycles, wind turbines, forklifts, flight simulators, and I have owned a book store! If you need anymore info please feel free to call me.

• Compucom Systems, Inc

  Unemployed

  Jun 2008 - Jun 2016 - Southern Oregon

  1. PERFORMS ON-SITE OR IN-HOUSE SERVICING, REPAIR AND/OR INSTALLATION OF COMPANY PRODUCT(S) INCLUDING SYSTEM HARDWARE AND SOFTWARE, PC'S, AND NETWORKING/WIRELESS NETWORKING, I ALSO HAVE EXPERIENCE WITH POS SYSTEMS, INSTALLATION, REPAIR, AND TROUBLESHOOTING. PROVIDES TECHNICAL SUPPORT TO CUSTOMERS ON OPERATIONAL OR MAINTENANCE ASPECTS OF SYSTEM EQUIPMENT. SERVES AS CUSTOMER CONTACT ON TECHNICAL AND SERVICE RELATED PROBLEMS. DIAGNOSES MECHANICAL, HARDWARE, SOFTWARE AND SYSTEMS FAILURES, USING ESTABLISHED PROCEDURES. DETERMINES MOST COST EFFECTIVE REPAIR/RESOLUTION TO MINIMIZE CUSTOMER DOWNTIME. PREPARES REPORTS FOR ANALYSIS OF PRODUCT FAILURE TRENDS AND SERVICE ABILITY ISSUES. PERFORMS GENERAL MAINTENANCE TASKS AND RESOLVES LESS COMPLEX PROBLEMS IMMEDIATELY, WHILE MORE COMPLEX ISSUES ARE IDENTIFIED TO A HIGHER LEVEL OF SUPPORT. MAY INVOLVE USE OF PROBLEM MANAGEMENT DATABASES AND HELP DESK SYSTEM.

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  Canyon High School

  Elecronics, Mechanics