Daniel Toledano Serrano Email & Phone Number

Greater Boston Area

Serve as Account Director for Santander Bank USA and Mapfre USAManagement of the global relationship and business with Santander Bank USA and Mapfre USA.

Boston Y Alrededores, Estados Unidos

Serve as account and engagement manager for Santander Bank, USA, Isban USA and Produban USA. Single point of contact to Santander Bank USA. Liaised with the bank al VP level to generate new businesses and to increase account revenue.Main responsibilities: • Development and implemented of the account plans • Direct supervision of a 25 people team • Salary negotiations, performance goal setting, appraisal, retention, rewards programs and benefits management of team members. • Managing technical assistance resources enrollment cycle. • Manage the execution and completion of onshore/ offshore international projects. • Lead supplier management acquisition, rates negotiation, and relationship management. Key Contributions: • Positioning of my company among the preferred vendors list

Madrid, Spain

Product manager for a proprietary core insurance solution in the financial services division. • Lead a team of developers focused on enhancing the user experience, the product flexibility and its evolution to the cloud • Management of the product development budget, product strategy, and development roadmap. • Forged relationships with potential clients and leveraged new opportunities through the execution of business development projects. • Established strategic partnerships and agreements with new distribution channels. • Developed business, commercial, and investment plans in international and national markets, and provided sales support.

Madrid, Spain

Top Management strategic support and Corporate Strategy definition for the Financial Services, Industry & Retail and Transportation Business Units.- Collaborated with the CXO levels to define the company strategy on market approach, product development, and potential alliances and investments - Reports and metrics definition and generation for supporting the different business units in their decision-making process.- Market and competitors analysis to define the company growth strategy- Monitoring of technological trends in order to identify its impact on the company portfolio- Strategic development of new product and services (Cloud computing, Social, Mobile, Digital Transformation)- Definition of the right market approach and evolution for the company products and services Key Contributions:- Actively participated in the company Cloud Computing Strategy and Offering definition

Madrid Area, Spain

Served as the Product Manager of a vertical development built on Microsoft Dynamics AX for real estate companies. • Definition of the product strategy and evolution roadmap • Management of the Customer support service for the existing customer base • Definition and implemented training programs for clients in order to enhance product adoptionKey Contributions: • Successfully improved product functionalities and overall structure. • Developed a new incident management tool for customer service.

Madrid, Spain

Managed the Microsoft Dynamics Axapta project development. Spearheaded the execution of ERP Microsoft Dynamics AX projects. Key Contributions: - Successfully contributed to various product implementations in clients from different industries

Madrid, Spain

Involved in implementation projects of several IT market solutions.Conducted and completed projects focused on solutions implementation in ERP, e-learning, human resource management, and logistics. Key Contributions:- Successfully managed two research and development projects within the 5th framework program of the European Commission (e-learning and Telemedicine projects). - Orchestrated the deployment of project management tools and methodologies to deliver projects meeting high quality standards, and expectations.

Madrid, Spain

Participation in several IT Transformation projects as a Junior Business Consultant.

Master In Commercial And Sales Management, Business Administration, Commercial Management, Sales Management, 9,4

Activities and Societies: EAE Business School

Master In Commercial And Sales Management, Commercial Management, Sales Management, Business Administration, Commercial Management, Sales Management, 9,4

Administración Y Dirección De Empresas, Dirección Internacional

Education record

Education record