Daniel Tozzi Email & Phone Number

Bridgeport, Ct, Us

United States

• Designed and executed a targeted sales development strategy focusing on untapped market segments, elevating qualified leads by 30% through strategic partnerships and digital marketing campaigns • Fostered robust relationships with industry leaders and clients, enhancing partnership opportunities and collaborative projects • Boosted brand visibility by 40% through targeted public relations campaigns, leveraging social media platforms and engaging key influencers • Capitalized on major industry events and networking platforms to establish over 100 new business contacts, leading to significant partnership deals

Fairfield County, Connecticut, United States

-Administrator on all social media, providing content creation and gaining new followers-Coordinates, plans, and hosts all company events-Beta Tester of the product throughout all development stages, searching for bugs to be fixed-Promoted the app through social media outlets and events, and acquired brand ambassadors for the company-Represented the company at events through the chamber of commerce and other organizations

Indianapolis, Indiana, United States

• Developed and led a regional sales strategy across four stores, propelling them into the top 5 national rankings through innovative marketing and customer engagement tactics, culminating in achieving the #1 sales performance spot and a record #6 company-wide ranking in 2021 • Directed the district towards achieving multiple awards for excellence in sales, customer service, and team management through strategic leadership and performance metrics analysis • Initiated and implemented comprehensive sales and operational procedures that improved efficiency by 25% and customer satisfaction by 30%, significantly contributing to a company-wide adoption that revitalized three at-risk stores, preventing closure and ensuring profitability • Assembled and mentored a high-performing team of store managers through rigorous training programs and continuous performance monitoring, including the successful integration of diverse employees into managerial roles, enhancing overall store productivity

Stamford, Connecticut, United States

• Orchestrated a comprehensive survey campaign targeting Uber drivers, leading to a 20% increase in driver satisfaction scores by identifying and addressing key concerns • Analyzed survey data to uncover critical drivers of satisfaction, leading to strategic initiatives that reduced driver turnover by 15% • Performed detailed service evaluations, providing actionable recommendations that improved customer satisfaction ratings by 10% • Excelled in fostering public engagement, maintaining robust relationships with drivers, which contributed to an enhanced community reputation and driver loyalty

Fairfield, Ct

● Managed and provided Level 1 and Level 2 technical support for the Sacred Heart University community.● Responsible for all computer labs, equipment, and devices on campus, including printers and audio visual equipment.● Trained and developed employees, created job descriptions, and conducted regular training on IT and Audio Visual technologies.● Ensured all technology on campus was functioning properly, including promptly addressing and resolving technical issues.● Collaborated closely with University administrators, faculty, and other IT departments to provide effective technical solutions and complete tasks.● Refurbished used technology for reuse and resale, while also creating images for computer software and performing full system re-imaging.● Installed new equipment for the entire campus community

Fairfield, Connecticut

● Handled all incoming calls and efficiently directed them to the appropriate department at the university.● Provided prompt and accurate administrative information to callers, ensuring a positive customer experience.● Trained in effective customer service techniques for communicating with customers over the phone.● Successfully de-escalated tense situations and calmed down angry customers during crisis situations the university was facing at the moment.

Fairfield, Connecticut

● Conducted customer surveys and analyzed feedback to identify trends and opportunities for improvement, drafting new policies based off results● Presented recommendations to management, resulting in immediate policy changes that positively impacted the company's performance, which they still use to this day.● Designed flyers and weekly dining menus using Adobe Photoshop software, ensuring consistency with the company's branding guidelines

Orange, Connecticut

● Top Branch Recruiter● Conducted candidate outreach and coordinated interview schedules using cold calling techniques● Managed paperwork and files for managers and clients in an organized and efficient manner● Completed online training program, License Coach, to improve industry knowledge and skills● Participated in weekly meetings with local branch members to discuss progress and strategies● Actively engaged in daily sales and marketing training to enhance expertise and proficiency

Bachelor'S Degree, Business Administration And Management

Activities and Societies: ● Sacred Heart Choral Department: Baritone (4 Choirs) ● Founding Member of Sacred Heart Choir: SHUpermen ●.

High School Diploma, General Studies

Activities and Societies: ● Theatre and Chorus Leader ● Varsity Tennis Team Captain ● Varsity Soccer and Team Manager ● Grammar School.