Daniel Tozzi Email & Phone Number

United States

• Designed and executed a targeted sales development strategy focusing on untapped market segments, elevating qualified leads by 30% through strategic partnerships and digital marketing campaigns
• Fostered robust relationships with industry leaders and clients, enhancing partnership opportunities and collaborative projects
• Boosted brand visibility by 40% through targeted public relations campaigns, leveraging social media platforms and engaging key influencers
• Capitalized on major industry events and networking platforms to establish over 100 new business contacts, leading to significant partnership deals

Fairfield County, Connecticut, United States

-Administrator on all social media, providing content creation and gaining new followers-Coordinates, plans, and hosts all company events-Beta Tester of the product throughout all development stages, searching for bugs to be fixed-Promoted the app through social media outlets and events, and acquired brand ambassadors for the company-Represented the.

Indianapolis, Indiana, United States

• Developed and led a regional sales strategy across four stores, propelling them into the top 5 national rankings through innovative marketing and customer engagement tactics, culminating in achieving the #1 sales.
• Directed the district towards achieving multiple awards for excellence in sales, customer service, and team management through strategic leadership and performance metrics analysis
• Initiated and implemented comprehensive sales and operational procedures that improved efficiency by 25% and customer satisfaction by 30%, significantly contributing to a company-wide adoption that revitalized three.
• Assembled and mentored a high-performing team of store managers through rigorous training programs and continuous performance monitoring, including the successful integration of diverse employees into managerial roles.

Stamford, Connecticut, United States

• Orchestrated a comprehensive survey campaign targeting Uber drivers, leading to a 20% increase in driver satisfaction scores by identifying and addressing key concerns
• Analyzed survey data to uncover critical drivers of satisfaction, leading to strategic initiatives that reduced driver turnover by 15%
• Performed detailed service evaluations, providing actionable recommendations that improved customer satisfaction ratings by 10%
• Excelled in fostering public engagement, maintaining robust relationships with drivers, which contributed to an enhanced community reputation and driver loyalty

Fairfield, CT

• Managed and provided Level 1 and Level 2 technical support for the Sacred Heart University community.
• Responsible for all computer labs, equipment, and devices on campus, including printers and audio visual equipment.
• Trained and developed employees, created job descriptions, and conducted regular training on IT and Audio Visual technologies.
• Ensured all technology on campus was functioning properly, including promptly addressing and resolving technical issues.
• Collaborated closely with University administrators, faculty, and other IT departments to provide effective technical solutions and complete tasks.
• Refurbished used technology for reuse and resale, while also creating images for computer software and performing full system re-imaging.

Fairfield, Connecticut

• Handled all incoming calls and efficiently directed them to the appropriate department at the university.
• Provided prompt and accurate administrative information to callers, ensuring a positive customer experience.
• Trained in effective customer service techniques for communicating with customers over the phone.
• Successfully de-escalated tense situations and calmed down angry customers during crisis situations the university was facing at the moment.

Fairfield, Connecticut

• Conducted customer surveys and analyzed feedback to identify trends and opportunities for improvement, drafting new policies based off results
• Presented recommendations to management, resulting in immediate policy changes that positively impacted the company's performance, which they still use to this day.
• Designed flyers and weekly dining menus using Adobe Photoshop software, ensuring consistency with the company's branding guidelines

Orange, Connecticut

• Top Branch Recruiter
• Conducted candidate outreach and coordinated interview schedules using cold calling techniques
• Managed paperwork and files for managers and clients in an organized and efficient manner
• Completed online training program, License Coach, to improve industry knowledge and skills
• Participated in weekly meetings with local branch members to discuss progress and strategies
• Actively engaged in daily sales and marketing training to enhance expertise and proficiency

Bachelor'S Degree, Business Administration And Management

Activities and Societies: ● Sacred Heart Choral Department: Baritone (4 Choirs) ● Founding Member of Sacred Heart Choir: SHUpermen ●.

High School Diploma, General Studies

Activities and Societies: ● Theatre and Chorus Leader ● Varsity Tennis Team Captain ● Varsity Soccer and Team Manager ● Grammar School.