General Manager
CurrentOpened and operated new location in Brookfield, CT and managed daily operations of 3 family owned and local community “restaurants of choice” for past 20 years. Provided superior customer service and satisfaction within dining establishment for these multimillion dollar restaurants. Utilized latest internet applications and tools for web-based marketing and promotions to increase profitability. Created and marketed signature dishes with Head Chefs.Hired, trained and supervised team of 20 servers and kitchen staff. Monitored and maintained all schedules and inventory.Implemented all safety and training requirements.Reduced costs by 20% by switching vendors, adjusting staff, and negotiating prices on all products and services.