Versatile and results-driven Technical Sales Support Specialist with a proven track record, where I excel in promoting, designing, and training customers on cutting-edge surveillance systems. Over fifteen years of expertise in remote and on-site assistance, and reviewing project requirements. I am adept at bridging the gap between engineering team and customers, ensuring seamless communication and effective problem resolution. Recognized for outstanding contributions, including two awards. Possess a robust technical background in field services, complemented by a diverse skill set in troubleshooting, customer relationship, and extensive training certifications. Fluent in English and French. Committed to excellence and customer success.