Daniel Tucek Email & Phone Number

Raleigh, Nc, Us

Toronto, Ontario, Ca

- Pre-sales and Technical Architecture Supervisor for a team of 4 individuals- Received one of the highest annual review rankings and promoted to Supervisor after only 2 years in the pre-sales industry- Responsible for business expansion, buying accounts growth, technical strategy and demonstration, technical workshop and marketing event host, and overall team success- Solid technical foundation with advanced business acumen

Toronto, Ontario, Ca

• Pre-Sales Technical Architect dedicated to managing, supporting, and growing the Red Hat business within Softchoice. 2021 National Solution Provider of the Year awarded by Red Hat• Consistently hit and exceed quarterly revenue and gross profit targets by managing sales pipeline, adding value to the sales teams for large opportunities, and leading demonstrations and full day workshops to help close opportunities. • Advise customers on optimal configurations and solutions for all Red Hat, Linux, DevOps, or Hybrid Cloud initiatives• Conduct live demonstrations or full-day workshops of Red Hat solution offerings including RHEL, Ansible Automation, OpenShift Containers• Developed high level business cases for technical solutions, CBA, advanced financial and growth projection analysis, pricing models, and forecasts• Developed and presented to the sales organization to help drive Red Hat focus and pipeline growth• Worked closely and collaboratively between internal sales, Red Hat engineers, distribution, and the customer to ensure efficient and successful sales flow

Chicago, Il, Us

• Critical support engineer dedicated to ensuring and maximizing client satisfaction and issue resolution within our core product• Advanced data warehousing and architecture analysis, support, configuring, and issue resolution• Optimized system configuration points and provided day-to-day front-end technical support for 15 health systems nationwide. • Responsible for ensuring client engagement within the system and the overall satisfaction with the software Decision Support platform and with internal and client leadership when necessary. • This role involved complex problem solving and in depth analysis using technologies such as SQL and Analysis Server. • Time management, organization, client communication, and problem solving skills greatly improved through this role

Chicago, Il, Us

• Developed strong relationships with 3rd party vendors to design future capabilities of IoT team, software and hardware components• Detailed Excel spreadsheets to compare different software and hardware considerations, cost estimates, and camera servers• Management of 1000+ IP Cameras across 8 hubs including network troubleshooting, VMS support, and camera installation• Created in depth documentation and presentations for justification to Leadership for software procurement and IoT Engineering team funding• Worked closely with Networking and Storage, Data Science, and System Integrator teams to design current environment and suggest future proposals with technical requirements

Kansas City, Missouri, Us

• Gained Leadership experience in mentor relationships, training, and instructor roles• Completion of 10+ client projects from contract signing to go-live including onsite training, all under project scope• Management of 1000+ remote devices including network troubleshooting, front-end application support, and MySQL database installation and support• Completed 10+ Oracle 11g and RHEL 6.8 OS/RHEL 7.3 VM install and setup configuration • Created enterprise level data replication in real time between several layers of servers and remote end devices utilizing Oracle GoldenGate software to constantly be available, even during network outages• Configured AD and LDAP to allow enterprise level account authentication on 1000+ devices• Assisted in VMWare, Citrix, and Xenapp server setup and management• Received an Outstanding Performance, Promotion to Senior System Engineer, and Project EagleRising Star Consulting award within first year of employment

Bloomington, Indiana, Us

• Responsible for in-room appointments to assist students with network problem diagnosis/troubleshooting, personal wireless access point setups, and Get Connected troubleshooting.• Extensive knowledge of campus technology, network and WAP troubleshooting and setup, and general to advanced troubleshooting capabilities. • Delver a Wow experience to customers and aiding with all possible technology problems.• Promoted from Technology Consultant in just 6 months.

Bloomington, Indiana, Us

• Responsible for overall tidiness and maintenance of labs around campus.• Extensive knowledge of campus technology and troubleshooting issues.• Delivered a Wow experience to customers and aiding with all possible technology problems.

London, Gb

10 Week Internship Program•Acquired intermediate knowledge on Health and Welfare benefit topics including COBRA, HSA, FSA, Retiree spending accounts, etc.•Created high-level SQL queries against over 200,000 active and retiree participants •Configured the TBA (Total Benefits Administration) System to fix system defects or complete client change orders by leveraging client's requirements•Executed high-quality integration and regression quality assurance tests

• Responsible for the health, cleanliness, and overall comfort of all customers. • Constantly updated charts for every guest to monitor and ensure all activity and overall healthiness• Established more customer service and friendliness skill in aiding all incoming and outgoing customers

• Greeted all incoming students and instructed them to their desired locations.• Aided in setting up the Career Fair and directing employers to their booths.• Established more customer service and friendliness skill in aiding all incoming students.