Daniel Turner is a Senior IT Security Analyst at TTM Technologies at TTM Technologies. He possess expertise in windows server, splunk, linux, active directory, forensic toolkit and 22 more skills. Colleagues describe him as "I had the pleasure of working alongside Daniel at Symantec, where he worked as a Technical Support Engineer. During this time, he consistently impressed me with his dedication, professionalism and technical acumen. Daniel is a highly motivated individual who approaches every task with enthusiasm and a willingness to learn. During our time working together, he demonstrated a remarkable ability to grasp complex technical concepts quickly and consistently sought out opportunities to expand his knowledge and skill set. One of Daniel’s standout qualities is his exceptional communication skills. He not only excelled in resolving technical issues but also had a knack for explaining solutions in a clear and concise manner which played a vital role in ensuring customer satisfaction. Beyond his technical skills, Daniel is a proactive and collaborative team player. He consistently went above and beyond to ensure that the team's objectives were met, often taking the initiative to explore new tools and methodologies. I highly recommend Daniel for his expertise in technical support and cybersecurity and valuable contributions to any organization." and "Daniel Turner worked as a Technical Support Engineer (Intern) from January 2019 to November 2019, exceeding expectations along the way. Daniel on-boarded through our program at a breakneck speed and quickly became a contributing member of the team, showing outstanding customer service skills, flexibility, and quick intellect in picking up a difficult and deep technology. Daniel was also a logical choice to help on-board in a newly acquired product and was instrumental in standing up support for this technology. Below is a description of the work Daniel conducted throughout his tenure here: • Diagnose and troubleshoot security, routing, switching, wireless and various network-related issues reported by Symantec partners and customers. • Own each case from initial creation to resolution via Salesforce. • Configure IPSec tunnels between Symantec service and multi-party firewall like Cisco, Meraki, Checkpoint. Configured VPNs between Symantec and Microsoft Azure. • Collaborate with other support team members to fix network outages, mis-configurations, and complex networking issues on customers’ devices. • Diagnose and troubleshoot network issues by setting up test environments in the lab. Read and analyzed packet captures using Wireshark. • Utilize SAML traces and Fiddler captures to diagnose network and security mis-configurations. • Work with engineering and management teams to diagnose and resolve critical, escalated issues. • Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles for partner and customer reference. • Stay up to date on Symantec features and technology by participating in engineering and product team communication and keeping up with enterprise security and cloud networking trends. • Secure SSH, RDP, and Web applications by software defined perimeters utilizing authentication against third-party identity providers such as Azure AD, Otka, and Google. • Enforce zero trust access for users to corporate resources via VPN replacement technology to protect corporate resources from unauthorized access, network-based attacks, and lateral movement. I am proud of the work Daniel did during his time at Symantec and would be happy to recommend him for any position in the Cyber Security field. Regards, Andrew Weaver Manager, Technical Support"