Daniel Ulloa Email & Phone Number

San Francisco California

• Manage Day to Day operations and Department of 30 Team Members in a high yielding and fast paced environment.
• Certified Trainer
• On Going Training and Maintenance of Loews Hotels Standards
• On Going Training and Maintenance of Forbes Travel Guide Standards
• Manage Monthly Supplies, Inventories, Labor and Budgets.
• Special Projects

San Francico California

• Assisted in Manage Day to Day operations and Department of 30 Team Members in a high yielding and fast paced environment.
• Certified Trainer
• On Going Training and Maintenance of Loews Hotels Standards
• On Going Training and Maintenance of Forbes Travel Guide Standards
• Manage Monthly Supplies, Inventories

San Francisco California

• Forbes Five Star Hotel
• Assisted in managing Day to Day operations and Department of 30 colleagues in a high yielding and fast paced environment.
• Training and Maintenance of Forbes Travel Guide Standards in Department along with Mandarin Oriental Hotel Group Standards.
• Managed Strict Monthly Supplies, Inventories and Budgets.
• Managed Weekly and Daily Schedules.
• Assisted with Special Projects.

Galleria Park Hotel

• Manage daily operations and staff of 30.
• Developed Training Guides for the Housekeeping Department and Honor Bar Staff.
• Handle purchasing, maintenance of a profitable Honor Bar, Inventories including cost control and Banquet Operations.
• Implement new ideas and tools to improve overall product.

Home Office

• Joie de Vivre’s Joy of Life Club is a complementary Membership Program that rewards returning guests with points that can be used towards new experiences and free future stays.
• Oversaw all daily activity that involved the Joy of Life Club, assisted with Opera System Maintenance.
• Since the launch of the updated program customer service has improved dramatically in service, response and effective problem solving.

Hotel Vitale

• Manager On Duty - Front Office
• Managed guest issues and property level issues
• Help Managed Hotel Survey Scores, focusing on "Can Do" Scores
• Supervised Dream Maker Program

Hotel Vitale

• Manager On Duty - Overnights
• Supervised the front office Night Auditor, Housekeeping Department, Room Service, Valet and Restaurant

Hotel Vitale

• Managed department with the Executive Housekeeper
• Helped develop, coordinated, and implement Standard Operation Procedures (SOP)
• Handled purchasing and maintenance of Honor Bar Inventory including cost control