Daniel Underhill Email & Phone Number

Rochester, Gb

Gillingham, England, United Kingdom

Areas of responsibility:- Provide a wide range of preventative corrective and reactive maintenance duties in all areas of this highly prestigious premium members only tennis club & gym, looking after 24 tennis courts (both indoor and outdoor), gym, spa/wellness area, bar/restaurant, and all other club facilities; managing the clubs key assets, carry out general multi skilled building works (plumbing, electrical, painting & decorating, carpentry), operating commercial machinery, servicing equipment, specialist cleaning- Carry out regular building inspections / site audits, covering a wide range of areas such as fire safety, member / staff safety, building aesthetics, emergency lighting, tools & equipment, general health & safety etc., and report findings / create actions / build projects using Iauditor (cloud based app); managing actions / projects through to completion within set deadlines, liaising with colleagues to help resolve issues by providing fixes, enhancing building aesthetics, improving processes etc.- Liaise with external companies and contractors to ensure all ongoing servicing agreement work carried out effectively and within agreed timescales- Source, purchase, and implement a wide range of replacement parts, materials, and equipment

Kent, England, United Kingdom

Areas of responsibility:- Call on all outlets selling National Lottery products (multiples, forecourts, independent retailers). Using multiple data tools (Zaptic / Google / Excel) to identify sales trends / potential inc. sales opportunities and deliver powerful sales training / build joint business plans with store managers & owners, to drive sales of TNL games- Deliver ‘Age To Play’ & ‘Healthy Play’ training to all stores; help staff provide additional support to customers with abnormal playing behaviour / ensure strict guidelines met- Sign up independent retail outlets to the NL Retailer Hub (online rewards account)- Provide regular merch. support to stores; update POS (lottery stand / scratch card unit / terminal / facia)- Liaise with various head office departments to help quickly resolve scratch card availability, delivery,and equipment issues- Deliver weekly ‘champion role’ presentations to teamKey achievements:- Won regular team, regional, and national awards, including - top TDM nationally for NL Retailer Hub account sign ups during lockdown; outbound customer calling; achieving 26 new store sign ups (the 2nd highest TDM achieved 8), won top company values prize nationally for creating / delivering a weekly team morale boosting event, and won multiple regional prizes for collating / delivering 'best in class' store feedback (shared internal)- Consistently hit all call coverage and key KPI targets; going above & beyond to regularly help outcolleagues in neighbouring territories achieve their targets (if fallen behind / holiday cover etc.)- Resolved multiple complex sensitive store issues (relating to stores where theirrelationship with TNL had become strained) using atailored consultative selling approach- Innovations - implemented a tracking tool to help TDM’s journey plan moreefficiently / streamline internal comms., designed a concept for a new scratchcard game, and developed an ePOS related sales strategy (large format grocery stores)

Gillingham, England, United Kingdom

Professional music event / nightlife photographer and artist, covering the South East of England, UK. Achievements:- Held residencies at local music venues - Mojo (nightclub. Chatham, Kent), The Source Bar (nightclub. Maidstone, Kent), Bedlam Kent (music event space at The Fort, Chatham, Kent), and The Social Festival (boutique house & Techno festival, Maidstone, Kent).- Got to shoot some very large music events at legendary London nightclubs - Ministry Of Sound, Brixton Academy, Brixton Electric, Fire, XOYO, Cable.- Worked with top music event brands / record labels - South West Four, The Social, Saved Records, Bedlam, Toolroom Records, Kinky Malinki, Defected Records, Judgement Sundays Ibiza, Garage Nation, Random, Connected.- Helped top local DJ's / talent build their brands, with creative photoshoots, digital design, and other artwork (both studio and location based).

London, England, United Kingdom

Worked as part of the Grocery & High Street Retail X team, calling on national retail outlets - Tesco, JS, Morrison’s, Asda, Boots, and Wilko; promoting the client portfolio of category leading brands, including - Gillette, Oral B, Duracell, Pampers, Fairy, Ariel, Bold, Daz, Lenor, Flash, Febreze, Always, Olay, and Pringles.Areas of responsibility:- Drive ROI on P&G products; used a tablet to present priority information / EPOS driven sales data to key decision makers. Developed joint business plans to negotiate discretional sales space, influence additional stock orders, gain/build inc. displays, site POS etc., to grow sales / category share- Carry out regular availability / promotional compliance checks, investigate and fix product OOS/inventory issues, pricing discrepancies, overcome defensive merch. challenges etc., ensuring strict Gillette / other P&G ‘Power SKU’ availability targets consistently met- Provide client with live dynamic store insight using Salesforce (cloud based app) to directly feedback all current P&G / competitor activity- Manage tactical support colleagues; identifying stores in need of additional support to improve availability / site incremental displaysKey achievements:- Consistently achieved all target KPI’s (only missed one quarterly bonus opportunity in 5 years)- Renowned throughout the business for ‘going over & above’ with creative displays. Won thefirst ever ‘Winners Lounge’ major national incentive; built a unique ‘rainbow effect’ Lenor FE fabric care ‘WOW’ display in Tesco- Regularly commended on ‘best in class’ insight reports (regularly won awards)Other achievements:- Re-designed priority marketing briefs; used by account managers & TDM's to present internally and externally- Developed own account planning tracking tools (Excel / other)- Developed new design concepts, including an innovative Gillette / Lenor stock holding isle archway POS unit (was mass produced / rolled out nationally into major retail outlets)

London, England, United Kingdom

Worked as part of the Independent Retail team. Managed a territory of 1000+ independent retail / 12 Cash & Carry outlets - Premier, Nisa, Costcutter, Londis, Booker, Batleys; promoting the client portfolio of category leading brands - Smirnoff, Guinness, Baileys, Bells, Gordon’s, Captain Morgan’s, Pimm’s No.1.Areas of responsibility:- Drive ROI on Diageo products in existing accounts and gain NDP channels through direct selling- Implement ‘FAST’ category initiatives; building ‘supermarket style’ free flow spirit fixtures in independent stores, and site incremental displays; FSDU/window displays in independents and large ‘theater’ displays in C&C- Analyse sales data to identify product trends and present key information to C&C depot managers/buyers and independent store owners; influence stock orders, gain NPD, and develop JBP’s to help build residual growth- Carry out regular stock audits, promotional compliancy checks, and report on competitor activity- Host trade shows/brand sampling events in C&C outlets to showcase NPD/network with retailersKey achievements:- Consistently met target KPI’s and was regularly top performing BDE regionally & nationally. Most notably: top FAST initiative achiever nationally (No.1 focus area for Diageo) - converted 400+ outlets- Won the highest percentage of major incentives of any BDE (measured over the full duration of time on the account - 6 years)- Gained special recognition from the Diageo channel director for one particular piece of work (going ‘over and above’), described as one of the best examples he’d seen in 25 years in the industry

Aylesford, England, United Kingdom

Delivered Waitrose shopping for Ocado Retail LTD to addresses across London, Kent, Sussex, and Surrey.Started off part time whilst studying (foundation art degree, KIAD, Rochester), then went full time employed after course ended.

Crawley, England, United Kingdom

Working for a small family business, I directly sold-in confectionery boxes (staff & customer consumption) to a broad range of businesses to help grow TSP business and raise funds for children’s charity Childline. Areas of responsibility / key achievements:- Site / service counter top units filled with bags of sweets into businesses (existing and cold calling)- Manage money collections, banking, product quality control, stock ordering, and stock storage- Maintained and developed two separate territories (one new from an ‘untapped’ area)- Gained and managed over 600 new sites, increasing sales in one area by 38% (verses YoY)

Foundation Degree, Design And Visual Communications, General

High School Diploma, Art/Art Studies, General, Pass