Associate Director At Concentrix
Current
Oct 2023 - Present
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Daniel Upton Email & Phone Number
Associate Director at Concentrix
at
Concentrix
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Associate Director at Concentrix
Location
Gold Coast, Queensland, Australia
Company size
Who is Daniel Upton? Overview
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Quick answer
Daniel Upton is listed as Associate Director at Concentrix at Concentrix, a company with 63116 employees, based in Gold Coast, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Daniel Upton.
Daniel Upton previously worked as Head of Delivery - Workforce Management at Customer Driven Solutions and General Manager at Probe Group. Daniel Upton studied at Mackillop College.
Company email context
Email format at Concentrix
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Concentrix
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Profile bio
About Daniel Upton
I am a passionate and experienced people and business leader with advanced skills in leadership, commercial acumen, financial forecasting and workforce management. I believe in continual improvement to enable successful strategic business deliveryA committed manager and trainer with a passion for providing excellent customer service. Experienced in delivering successful strategies that deliver sustainable results through process improvement, Team Management and employee development whilst maintaining strong customer relations to achieve the best possible results. An effective communicator who motivates, engages and develops a team of highly skilled individuals across multiple departments which enable them to meet and exceed all targets set. I am committed to achieving a high level of Leadership & engagement as well as continuous operational excellence by driving Contact Centers
Listed skills include Customer Experience, Performance Management, Leadership, Stakeholder Management, and 7 others.
Current workplace
Daniel Upton's current company
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Concentrix
5 roles
Daniel Upton work experience
A career timeline built from the work history available for this profile.
Head Of Delivery - Workforce Management
Jul 2022 - Oct 2023
General Manager
Key ResponsibilitiesLead multiple contact centres across the country with various clients across a range of industry verticalsLead the client management strategy to develop professional and sustainable working relationships with existing and new clients. Facilitate meeting, seminars and training sessions to enhance performance of centre managers and direct.
Jun 2020 - Jul 2022
Centre Manager
Key ResponsibilitiesLead and manage a centre of 400 employees to drive centre performance to deliver client, employee and stakeholder outcomesDeliver budgeted profit margin and maximise shareholder return on investment. Develop the centre’s leadership capability including coaching, developing and mentoring direct reports. Conduct monthly performance.
Nov 2013 - Jun 2020
Operations Manager
Operations Manager – Stellar Asia PacificKey ResponsibilitiesDrive operational performance to delivery client and employee outcomesOversea all client communication and manage a team of team leaders to achieve the client and centres objectivesAnalyse and prepare reports to provide on-going feedback and improvement suggestions for the strategic direction of.
Aug 2010 - Nov 2013
Team & coworkers
Colleagues at Concentrix
Other employees you can reach at concentrix.com. View company contacts for 63116 employees →
TR
Thalia Rose Capacio
Colleague at Concentrix
Cebu, Central Visayas, Philippines, Philippines
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AR
Archna Rawat
Colleague at Concentrix
Gurugram, Haryana, India, India
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SS
Sanchit Singh
Colleague at Concentrix
Gurugram, Haryana, India, India
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JR
Jean Rose Bardaje
Colleague at Concentrix
Bacoor, Calabarzon, Philippines, Philippines
View →
RJ
Reynaldo Julian
Colleague at Concentrix
Quezon City, National Capital Region, Philippines, Philippines
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SS
Sumanta Santra
Colleague at Concentrix
Ranchi, Jharkhand, India, India
View →
MT
Matthew Timberlake
Colleague at Concentrix
Nashville, Tennessee, United States, United States
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EF
Estefani Fernanda Brito Silva
Colleague at Concentrix
São Paulo, São Paulo, Brazil, Brazil
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JV
J.S. Vargas
Colleague at Concentrix
Bacolod, Western Visayas, Philippines, Philippines
View →
SB
Sailaja B
Colleague at Concentrix
Hyderabad, Telangana, India, India
View →
Thalia Rose Capacio
Colleague at Concentrix
Cebu, Central Visayas, Philippines, Philippines
View →
AR
Archna Rawat
Colleague at Concentrix
Gurugram, Haryana, India, India
View →
SS
Sanchit Singh
Colleague at Concentrix
Gurugram, Haryana, India, India
View →
JR
Jean Rose Bardaje
Colleague at Concentrix
Bacoor, Calabarzon, Philippines, Philippines
View →
RJ
Reynaldo Julian
Colleague at Concentrix
Quezon City, National Capital Region, Philippines, Philippines
View →
SS
Sumanta Santra
Colleague at Concentrix
Ranchi, Jharkhand, India, India
View →
MT
Matthew Timberlake
Colleague at Concentrix
Nashville, Tennessee, United States, United States
View →
EF
Estefani Fernanda Brito Silva
Colleague at Concentrix
São Paulo, São Paulo, Brazil, Brazil
View →
JV
J.S. Vargas
Colleague at Concentrix
Bacolod, Western Visayas, Philippines, Philippines
View →
SB
Sailaja B
Colleague at Concentrix
Hyderabad, Telangana, India, India
View →
1 education record
Daniel Upton education
-
Mackillop College
FAQ
Frequently asked questions about Daniel Upton
Quick answers generated from the profile data available on this page.
What company does Daniel Upton work for?
Daniel Upton works for Concentrix.
What is Daniel Upton's role at Concentrix?
Daniel Upton is listed as Associate Director at Concentrix at Concentrix.
Where is Daniel Upton based?
Daniel Upton is based in Gold Coast, Queensland, Australia while working with Concentrix.
What companies has Daniel Upton worked for?
Daniel Upton has worked for Concentrix, Customer Driven Solutions, Probe Group, and Stellar.
Who are Daniel Upton's colleagues at Concentrix?
Daniel Upton's colleagues at Concentrix include Thalia Rose Capacio, Archna Rawat, Sanchit Singh, Jean Rose Bardaje, and Reynaldo Julian.
How can I contact Daniel Upton?
You can use AeroLeads to view verified contact signals for Daniel Upton at Concentrix, including work email, phone, and LinkedIn data when available.
What schools did Daniel Upton attend?
Daniel Upton studied at Mackillop College.
What skills is Daniel Upton known for?
Daniel Upton is listed with skills including Customer Experience, Performance Management, Leadership, Stakeholder Management, Call Centers, Bpo, Team Management, and Business Process Improvement.
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