Operations Supervisor
CurrentMonitored Multi Project Budgets each year. Developed and shared best practices across the company, including training multiple Operations Managers staffing across the United States.Oversaw the Development and Launch of Imaging Operations throughout Iron Mountain.Increased Productivity by an average of 40% while simultaneously reducing head counts.Recruited, hired, trained numerous employees and Operations Managers throughout the United States.Optimized the overall Customer Satisfaction Experience through constant communications with Clients and face to face meets, phone calls, and emails communications.Implemented and enforced Driver State of Work Documentation for routine Imaging Department drivers.Overseeing implementations of new customer, interaction with implantations team providing batch testing, development, and feedback