Daniel Vaughan, Arm Email and Phone Number

• Conduct various loss control surveys such as: PML's, catastrophic risks, and operations at strategic locations for commercial clients: automobile plants, ports, distribution centers, rail yards, dealerships, etc • Provide KPI/KRI's internally and for clients to ensure that loss control measures are effective and are meeting company and clients objectives and future goals. • Develop internal training programs to educate staff on current industry trends, loss control strategies, and emerging technologies (blockchain, AI, etc) • Implementation of the ArcGis mapping system to visualize internal and external data opening new loss control and risk management strategies leading to increased customer and management satisfaction. • Assisting with development of new cloud VITAL system for TMCS.• Consult clients by designing, managing, deploying data systems, reports, dynamic dashboards, and training users to use reports in Power Bi and Arcgis/ESRI.• DX (digital innovation) team lead in research and procurement of new insurtech services to innovate and optimize processes for Tokio Marine through: AI, chat bot, high res imagery, data processing, risk management etc.

• Processed insurance claims filed by commercial policyholders from various lines: marine and inland marine (ocean, cargo, trucking) • Compiled various presentations with internal data for clients regarding account performance. • Evaluated damages to ascertain proper compensation amounts or verified supplied estimate amounts. • Issued domestic and international payments to parties and filing loss reserves on high damage claims as a result of catastrophic act of god events or accidents.

• Ensured that risks were properly covered through layers of coverage: workers compensation, general liability and umbrella liabilitypolicies.• Managed all SEO, website supervision, marketing and analysis with google analytics.• Managed 8 employees: instructors, front desk, sales and facilities management team.• Processed all legal documents and compliance to maintain LLC.• Managed payroll and HR for employees.