LABOR EXPERIENCEJanuary 13th 2009 – February 11th 2019: NAP San Diego, LLCQA Manager - Internal Auditor of ISO 9001 & NSF P394 (2016-2019)Coordinated implementation process for NSF P394, ISO 9001:2008 and ISO 9001:2015 requirements for the NAP West Group (San Diego,CA [HQ], Calexico,CA, Oakland,CA, San Jose,CA and Albuquerque,NW stores).Closely Monitor, measure, verify and evaluate QMS performance of San Diego, Calexico and Los Angeles locations.Monitor and verify effectiveness of Corrective Actions activated by each department.Detect Implemented and provided all trainings related to QMS and ISO 9001.Developed Quality ManualProgram, execute and follow up on all Internal Audits for San Diego, Calexico and Los Angeles stores.Manage Customer Complaints procedure.Human Resources Generalist / Management Representative (2014-2015)By mutual agreement I returned to San Diego HQ on January 2014.With 2 other co-workers created HALO Project.Member of Safety Committee (Safety inspections & follow up on any health or physical hazards detected).Provided training to Heads of Department such as Leadership, team work, time management, etc.Execute any labor disciplinary action required for an employee based on internal performance and company behavior policies.Created and collaborated on several motivational programs.Became a member of the Executive team to collaborate with Upper Management to advice them on issues affecting the company.Store Supervisor (2010-2013)Requested my transfer to Calexico branch on June 2010 to correct and correct severe employee’s lack discipline and performance, implement administration strategies to run operations and be to learn new leadership skills.Make cost reduction decisions to maximize store budget.Work directly with Calexico Sales department staff to follow up with customer’s issues and expectations.Personnel management of all Calexico branch staff.