Daniel Vd Berg Email & Phone Number

Cape Town, Wc, Za

Cape Town, Western Cape, South Africa

If it reads code, I am probably building busy building something better.

George Town, Cayman Islands

Co-founder and Head Developer of Duno AI

JUMPMAN GAMING CUSTOMER SERVICE REPRESENTATIVE: (Nov 2023 - March 2024)Responsible for various areas including:●Event driven interventions, inbound (and/or outbound when required). This includes but not limited to: In game betting, losers, winners.●Customer relationship building and management by maintaining contact at an appropriate level through relevant information regarding sports, betting and cross selling of products and services.●Responding promptly and interact effectively with Customers via a different number of channels, emails, webchat, and any other new channel.●Ensure that more complex customer issues are followed up and resolved in a timely manner (by following defined escalation path when required).●Proactively develop customer relationships by maintaining contact at an appropriate level. ●Contribute to the ongoing development and improvement of the JumpMan Customer Experience.●Report any suspicious betting activity (including potential money laundering) to Stakeholders in all instances.●Scoping, planning and prioritisation of time and tasks.● Conduct AML reviews● Conduct Document Verification (KYC)● Conduct Affordability reviews

Cape Town, Western Cape, South Africa

PRIORITY CUSTOMER SERVICE HOST: (April 2022 - Present)Responsible for various areas including:●Event driven interventions, inbound (and/or outbound when required). This includes but not limited to: In game betting, losers, winners.●Customer relationship building and management by maintaining contact at an appropriate level through relevant information regarding sports, betting and cross selling of products and services.●Responding promptly and interact effectively with sports punters via a different number of channels, namely calls, emails, webchat, and any other new channel.●Ensure that more complex customer issues are followed up and resolved in a timely manner (by following defined escalation path when required).●Proactively develop customer relationships by maintaining contact at an appropriate level. ●Contribute to the ongoing development and improvement of the Betway customer experience.●Report any suspicious betting activity (including potential money laundering) to Traders in all instances.●Scoping, planning and prioritisation of time and tasks.●Customer relationship building with Priority Customers and management by maintaining contact at an appropriate level through relevant information regarding sports, betting and cross selling of products and services.

Cape Town, Western Cape, South Africa

Responsible for various areas including:●Event driven interventions, inbound (and/or outbound when required). This includes but not limited to: In game betting, losers, winners.●Customer relationship building and management by maintaining contact at an appropriate level through relevant information regarding sports, betting and cross selling of products and services.●Responding promptly and interact effectively with sports punters via a different number of channels, namely calls, emails, webchat, and any other new channel.●Ensure that more complex customer issues are followed up and resolved in a timely manner (by following defined escalation path when required).●Proactively develop customer relationships by maintaining contact at an appropriate level.●Contribute to the ongoing development and improvement of the Betway customer experience.●Report any suspicious betting activity (including potential money laundering) to Traders in all instances.●Scoping, planning and prioritisation of time and tasks.●Customer relationship building with Customers and management by maintaining contact at an appropriate level through relevant information regarding sports, betting and cross selling of products and services.

South Africa

Responsible for various areas including:• Initiate and develop relationships with clients for business growth.• Stay abreast of recent industry trends.• Develop and maintain detailed business plans for client projects.• Work with management in developing timely solutions for client requirements.• Conduct business reviews with clients on periodic basis.• Contact and follow-up on qualified clients for new opportunities.• Address customer issues/concerns in accurate and timely manner.• Work closely with clients to understand the business needs and to explore opportunities for growth.• Provide business advice and consultancy to clients in effective manner.• Maintain strong knowledge of company’s products, pricing, policies etc, so as to educate clients on benefits• Identify present and future business development opportunities with new and existing clients.• Maintain strong relationship with existing customers for business retention.• Maintain security and confidentiality of client information.

Cape Town, Western Cape, South Africa

Responsible for various areas including:• Initiate and develop relationships with clients for business growth.• Stay abreast of recent industry trends.• Develop and maintain detailed business plans for client projects.• Work with management in developing timely solutions for client requirements.• Conduct business reviews with clients on periodic basis.• Contact and follow-up on qualified clients for new opportunities.• Address customer issues/concerns in accurate and timely manner.• Work closely with clients to understand the business needs and to explore opportunities for growth.• Provide business advice and consultancy to clients in effective manner.• Maintain strong knowledge of company’s products, pricing, policies etc, so as to educate clients on benefits• Identify present and future business development opportunities with new and existing clients.• Maintain strong relationship with existing customers for business retention.• Maintain security and confidentiality of client information.

Cape Town, Western Cape, South Africa

Responsible for various areas including:• Customer service / Business Relationships • Generating leads • Issuing quotes/invoices on Quickbooks. • Assisting clients with their technical queries (via phone / email)• Designing of promotional material• Designing the market strategy based on the company’s profit margin

Cape Town, Western Cape, South Africa

Responsible for various areas including:• Generating leads • Door to door sales• Assisting prospective clients with their technical queries in person• Architectural drawings / taking measurements of commercial & private properties

Viljoenskroon

Responsible for various areas including:• Liaise with clients & suppliers• Managing current contracts• Managing of drivers • Organise loading and offloading • Planning routes/trips• Driving of tippers and skeleton trailer • Long distance and short distance trips

Stilfontein, North-West, South Africa

Responsible for various areas including:• Tipping (Driving large link trucks) • Logistics

Johannesburg, Gauteng, South Africa

Responsible for various areas including:• Courier services (deliveries)

Potchefstroom

I was employed by Platinum Life as an Executive Sales Agent, and just as I was about to graduate from training, I found myself in a near-death-experience when was involved in a motorbike accident which nearly took my life. Due to the injuries suffered, I was unable to return to work without 3 months of recovery time and bed rest. I was no asset to Platinum Life in this state and resigned for ethical reasons. To use my time productively whilst healing, I have completed multiple online courses to at least further my knowledge in the career I am pursuing.

South Africa

TRUCK DRIVER & CRANE OPERATORReference: Mark Cammeron 062 735 7856Responsible for various areas including:• First Aider on site (health & safety)• Driving Truck / collections & deliveries • Transporting of equipment & materials • Prioritising projects

Canada

Reference: Greg Gibs +1 205 456 8683Responsible for various areas including:• Setting up and tearing down of rides/equipment• Maintenance on rides/equipment • Ensuring safety & supervision of children • Relay information to parents and guide them accordingly • Relationship building with children/parents to earn their trust• Bought soft toys from my money to reward the kids who cried on the ride

Reference: Ben Enslin 082 299 1339Responsible for various areas including:• First Aider on site• Completing risk assessments• Delivering and signing off on projects once completed• Operating vacuum truck• Truck Driving • Responsible for Health & Safety on site

Reference: Quinton Bridger 012 643 7200 Responsible for various areas including:• Financial Planning • Financial Advice • Sales: Selling Regent Policies to state officials • Execute the actions of a Representative in terms of:o Code of Conducto Ethical Conduct o FICA requirementso Proper record keeping activities and more • Relationship building with clients • Determining the needs of our clients based on:o Expenseso Incomeo Risk toleranceo Tax status o Financial objectiveso Insurance coverage• Once the needs have been determined, develop a financial plan• Advising clients on strategies to reach their desired goals • Analysing Financial Data • Preparing/interpreting financial document summaries, investment portfolios and income protection plans• Managing client portfolios• Staying up to date with the market and its changes • Building and maintaining of our client baseFormal Training: • Customer Service – 1 week• Product Knowledge – 1 week• Sales Field Training, presenting & representing – 3 weeks

Reference: Frederick Smith 082 303 5035 Responsible for various areas including:• Hard Manual Labour• Air & Hydraulics• Maintaining, repairing and operating pump • Studying the technicalities of pumps used on site• Assisting pump operator

Orkney Area, South Africa

(March 2011 – Dec 2013 Part Time)(Dec 2013 – July 2014 Full time)Reference: Jeanette Holtzhausen 073 133 5573 Responsible for various areas including:• Fixing of appliances• Plumbing, Electrical work • Gardening • Managing Bookings • Collecting monies from guests • Client facing • Cleaning of guest rooms

Advanced Diploma 300 Hours - Quality Assurance, Computer Software Engineering, In Progress

Quality Assurance and Testing with Chai Javascript Assertions Test if a Variable or Function is Defined Use Assert.isOK and Assert.isNotOK.

Advanced Diploma 300 Hours - Machine Learning With Python, Computer Software Engineering, In Progress

Machine Learning TensorFlow Core Learning Algorithms Neural Networks with TensorFlow Convolutional Neural Networks Natural Language.

Advanced Diploma 300 Hours - Scientific Computing With Python, Computer Software Engineering, Nqf7

Hardware Architecture Python as a Language Elements of Python Variables, Expressions and Statements Intermediate Expressions Conditional.

Advanced Diploma 300 Hours - Information Security, Computer Software Engineering, In Progress

Information Security with HelmetJS Hide Potentially Dangerous Information Using helmet.hidePoweredBy() Mitigate the Risk of Clickjacking.

Advanced Diploma 300 Hours - Apis And Microservices, Computer Software Engineering, In Progress

- Managing Packages with NPM - Basic Node and Express - MongoDB and Mongoose

Advanced Diploma 300 Hours - Data Analysis With Python, Computer Software Engineering, In Progress

- Data Analysis with Python - Numpy

Advanced Diploma 300 Hours - Back End Development And Apis, Computer Software Engineering, Nqf: 7

Certification, Mysql For Data Analytics And Business Intelligence

Create, design, and operate with SQL databases Start using MySQL – the #1 Database Management System Gain theoretical insights.

Microsoft Excel - Excel From Beginner To Advanced, Business/Office Automation/Technology/Data Entry

This Microsoft Excel course combines 4 different courses. Microsoft Excel 101 - An Introduction to Excel Microsoft Excel 102.

Advanced Diploma 300 Hours - Front End Development Libraries, Computer Software Engineering

- Bootstrap - jQuery - SASS - React - Redux - React and Redux As part of this certification, Daniel vd Berg built the following projects.

Advanced Diploma 300 Hours - Data Visualization, Computer Software Engineering

- Data Visualization with D3 - JSON APIs and AJAX As part of this certification, Daniel vd Berg built the following projects and got all.

Advanced Diploma 300 Hours - Responsive Web Design, Computer Software Engineering

Responsive Web Design Certification (300 hours) >Basic HTML and HTML5 >Basic CSS >Applied Visual Design >Applied Accessibility >Responsive.

Advanced Diploma 300 Hours - Javascript Algorithms And Data Structures, Computer Software Engineering

JavaScript Algorithms and Data Structures (300 Hours) >Basic JavaScript >ES6 >Regular Expressions >Debugging >Basic Data Structures >Basic.

Level 5 Certification, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Qualified to teach English abroad as L2 to students of all agents.

Corporate Sales Associate Certification, General Sales, Merchandising And Related Marketing Operations

Content: Gain Basic Understanding of Corporate Sales Learn Key Concepts of Corporate Sales

Mba Diploma (Master), Business Administration And Management, General

This course is divided in 8 branches to cover the branches Accounting course Sales course Advertising course Management course Marketing.

An Entire Mba In 1 Course Certification, Business, Management, Marketing, And Related Support Services

Material covered: 1. Everything you need to start a company and taking it public. 2. All important topics you will learn from getting.

Certification, Customer Service Support/Call Center/Teleservice Operation

Customer Service Mastery: Delight Every Customer The course overview includes: Thirty unique ways to create Customer Care delights Provide.

Your Jump Start In Business, Business Administration And Management, General

Material Covered: 1. Basic financial statements 2. Creating a business mindset 3. Creating a business name 4. Creating a business logo 5..

7 Must Have Tools For Great Online Customer Experience Certification, Customer Experience

Material Covered: 1. Live Helpdesk - Lets you have live conversations with visitors on your website. 2. Support Tickets - to track.

Education record