A Cyber Principal working within the Security Strategy and Portfolio Department reporting directly to the Chief Strategy Officer. Establishing and defining the strategic direction to increase NTTSecurity's global market share in the Managed Security Services (MSS) market. Refining existing security solutions and services to ensure market readiness, applicability and correct evolution. Identifying, defining and bringing to market cutting edge security services such as XDR and MDR in established and growing markets.

A Sr Consultant for the Cyber Security and Risk Management team at Gartner providing bespoke, high quality strategic insight and decision guidance for the Business and IT operations of Gartner's clients.Consulted with a range of global organisations across industry verticals on a host of different Security and Risk topics including, but not limited to:For a national postal service – Daniel led an initiative to identify the strategic direction of the security department based upon the organisations current security posture and target aspirations.For an American Government IT Department — Core delivery consultant for the Department which sought to identify an evidence led, prioritised view of the external and internal threats each of the agencies currently face.Provided an external and independent assessment of a Spainish cyber security services and operations capability against the following five core objectives: Quality of the service, The capabilities of the service, The resources supporting the service, The portfolio of services The pricing of the services.Core delivery consultant developing an in-depth understanding of the ICS and SCADA market size and the identification of key vendors in the market space, providing partner & merger recommendations to a large telecommunications provider in Germany.For a Government agency — Principal delivery consultant working with the agency to identify and define the requirements for a Cyber Threat Management Platform. For a Japanese Airline and Government agency — Supported a scenario-based penetration test. Utilised external threat intelligence to define the organisations digital footprint and threat landscape in order to document multiple threat scenarios in line with CBEST  methodology.

Acting on reported problems and requests generated from a range of small to medium sized businesses. Building an established relationship with each customer and fulfilling their expectations. Resolving a multitude of computing problems along with any peripheral faults that occur. Making use of current technologies such as Microsoft’s Exchange to resolve complications that arise within the emailing system and ensuring the smooth operation of desktop virtualisation within a Citrix environment.

This contract involved the organisation and distribution of a large volume of research data onto third party storage devices. Creating a website front end for the renewable energy team at Falmouth university which adhered to current University standards. This meant making use of T4 site manager. Restricting access to the research data and creating access levels for different staff members.

To investigate and diagnose all incidences reported to the help desk, take ownership and resolve or escalate the problem to the appropriate support team. Manage customer satisfaction, establishing an effective and trusting relationship. Provide effective communication channel between second and third line support teams.Maintain and manage the operation of the departments printing facilities and services. Provide proactive problem management, identify trends and reoccurring issues whilst contributing to problem management. Test new equipment techniques and process that are introduced into the faculty.