Director Of Productivity And Development
CurrentResponsible for the creation of company's first standard operating procedures, increasing sales by 15%through process revisions, creation of task automation, and introduction of an artificial intelligent helpdeskDeveloped and tailored individual career paths, training, and mentoring programs which lead to anincrease in retention by 18%Created and facilitates corporate training programs and continuing education for in person andremote instruction.Researched and capitalized on emerging opportunities to build the business and expand customerbase.