Daniel Vucinic, P.Eng. Email & Phone Number

Thornhill, Ontario, CA

Mississauga, Ontario, CA

Leading all operations functions to support customers' end-to-end cloud and digital transformation journeys and exceeding customer expectations. Driving CentriLogic's customer-facing processes, including the company's helpdesk/front line support; engineering; critical network and technology infrastructure; and all internal tools and systems, as well as.

Mississauga, Ontario, CA

Leading overall Allstream Revenue Retention to reduce churn and drive new growth revenue through deep churn analytics/insights, strategic plan development and execution. Develop strategic new business programs leveraging key partners to drive market share through acquisition of new logos and growing existing base.

Mississauga, Ontario, CA

General Manager with full P&L responsibility for Allstream's Data Solutions Business Unit. Directly leading Product & Offer Management, Marketing, Product & Business Development, Network Architecture, Service Delivery and Customer Operations teams. Driving financial and operational performance through organic and inorganic value creation activities.

Mississauga, Ontario, CA

Drove the North America Operational integration with Allstream Canada once Zayo acquired Electric Lightwave/Integra Telecom in the U.S. Led a team of +300 professionals managing Service Delivery, Service Assurance, NOC and Field Operations. Drove significant operational efficiencies while improving customer experience through multiple programs.

Denver, Colorado, US

General Manager with full P&L responsibility for Zayo's Voice Product group (Cloud UC, VoIP and Traditional). Took a “functional” horizontal organization and developed a vertical product focused organization that included Product & Offer Management, Business Development, Customer Operations, Engineering, IT, Service Delivery, Network Planning &.

Mississauga, Ontario, CA

Directed Allstream’s top strategic Next Generation Network (Voice and Data) initiatives with single accountability across Marketing, Sales, Network, IT and Customer Operations. Multi-year mandate that included strategy development, new revenue generation, business case, architecture, new technology introduction, service development, implementation and.

Mississauga, Ontario, CA

In addition to the above role, was hand picked to contribute to develop new Corporate Strategies to chart a new direction for Allstream toward sustained profitability and further disrupting the market.

Mississauga, Ontario, CA

Directed a team of 60 Sales Solution Architects, Sales Engineers, Hosting & Security Sales specialists in developing customer solutions and achieving sales quota performance for Security and Hosting product portfolios. Developed key relationships with customers, partners and suppliers.

Winnipeg, Manitoba, CA

Launched the development and certification of Allstream services and technology platforms including enhancing Switched Ethernet, Wavelength, Internet, SIP Trunking services. Multi-million dollar, complex services & features across many different accesses in aggressive timeframes. Directly supporting new revenue growth and optimizing the network achieving.

Winnipeg, Manitoba, CA

Re-organized 170+ people in Allstream’s Network Operations Center, Customer Service Assurance centers and Change Management departments to collaboratively and efficiently have a laser focus towards exceptional customer experience. Designed and developed a new state of the art Operations Centre enabling an effective and collaborative environment focused on.

Winnipeg, Manitoba, CA

Transformed Network Operations into a high performing team with an elevated sense of urgency.

Dallas, TX, US

In addition to running the Project Management Office, also led the entire Network Services organization on the aggressive launch of the Allstream brand.

Dallas, TX, US

Provided focused leadership to a team of Project Managers ensuring on time delivery of network and customer projects.