Fixed-term project assignment, representing business during an SAP transition project from SAP P12 to Atlas to bring the Wrigley site onto global platform. Jointly responsible for project planning, control, and team management, looking after 2 team members, ensuring business resource availability, making sure cross-functional tasks are completed and deliverables met, monitoring risks, issues, and milestones, managing communication to business and associated change management. In parallel representing Inbound Planning functional expert role, assisting with process definition, master data identification, and associate training.

Scheduling production plan for Mints & Skittles manufacturing value stream, bringing customer-focused approach of supply chain and efficiency-oriented environment of the factory together to achieve maximum case-fill for customers and the lowest possible conversion cost for the production. Liaising with team leaders, material planners and the master production planner to deliver feasible, efficient production plan that ensures stock available to customer, yet keeping inventory fresh and lean.

A part of the supply chain planning team at Wrigley, responsible for ensuring materials availability for production while maintaining inventory lean. Liaising with both local and global suppliers to build strong mutual business relationship, ensure dependable supply with suitable ordering quantities and efficient lead times, continuously looking for supply and inventory improvements. Participating in new product development projects, cooperating with suppliers to ensure new materials development, manufacturing in quality and timely delivery.

Overseeing and participating in running of the online sales operation from order processing to dispatch with a focus on great customer service. Responsible for online store performance, order process monitoring, customer service, market research, product selection and pricing, website content management, and user search analysis. Regular contact with suppliers to keep track of the store's orders and any new products arriving to keep the product range fresh and up-to-date. Preparation of periodic newsletters and online advertising, closely cooperating with social media administrator. Together with the team at TBSM managed to increase profitability via team restructure, process streamlining, and thus cost reduction. Close integration with the retail store as one cohesive unit and using industry expertise to provide customers with added value service.

Managing a large portfolio of cycling gear brands, maintaining an up-to-date content of the online store with SEO efficient and user-friendly product web pages, liaising with suppliers and keeping the product portfolio relevant and ahead of the competition. Ensuring Google search high ranking for the site through relevant product content.

Responsible for Knowledge Base administration that included content management and system administration. Reviewing and publishing knowledge articles written by Acision support engineers. Continuously working on improving the search engine and the content to ensure Acision engineers and customers were able to find relevant information quickly and efficiently. Managed individual projects related to the service enhancement (cold-standby system, new functionality development, application upgrades). Participated in development of new functionalities, performed search engine tuning and analyzed and documented business requirements for knowledge management tool. Prepared and provided training to new-joiners, customer service representatives, and customers themselves. Performed analysis of user behaviour to be able to drive the right changes and report the system utilization and efficiency. Served as the main point of contact for the support department and customers in all knowledge management related inquiries.

Shortly after returning from my exchange year in Texas, I have started working as a freelance translator, English teacher, and an interpreter. Starting as a contract teacher in a language school I gradually acquired my own clientele and focused on individual company courses, teaching CEO's and managers and providing further translation and interpretation services. Apart from general translations, combining my computer science degree with knowledge gained through company English courses, I specialized in information technology, mechanical engineering, and automotive industry.