• Orchestrated nationwide brand expansion, successfully penetrating markets across multiple states.• Assisted contract negotiations with Univision, El Zol, WPCG, and Lexis Nexis.• Directed all of the firm's marketing projects with the agency BluShark Digital.• Released a monthly newsletter, reaching an engaged audience of over 120,000 subscribers.• Established a client program and hosted exclusive events to boost referrals.• Implemented a client check-in system to enhance the customer's experience.• Utilized case management software for comprehensive report generation and analysis.• Maintained client satisfaction levels for over 1,300 active cases.• Organized meeting schedule for the managing partner of the Personal Injury department.• Managed awards and recognition for over 50 attorneys on Best and Super Lawyers• Led weekly leadership meetings and drove the discussion on crucial KPIs.• Ran financial and client reports for all partners of the firm through Smart Advocate case management software.• Managed a team of Client Satisfaction Coordinators to ensure positive case experiences.

•Spearheaded brand redesign initiatives, crafting a robust business image to accelerate growth.•Implemented SEO-optimized blogs and marketing campaigns to target ideal client demographics precisely.•Aided in the website's development, emphasizing user-centric design to showcase a large range of services effectively.

•Executed in-depth research on patent infringement claims and legal strategies.•Managed the firm's client communication.•Coordinated travel and hotel reservations.•Assisted with drafting complex legal documents.•Tracked applications with the United States Patent and Trademark Office.•Cultivated and maintained strong client relationships, serving as a liaison for the firm.•Played a pivotal role in major firm changes through personnel management.

•Executed rapid-turnaround marketing projects for key accounts, encompassing ad material creation and website development.•Developed executive-level business strategies for the CEO, focusing on high-yield client segments to accelerate revenue growth.

• Collaborated with IT specialists and customers to optimize user experience flows on the website.• Created and managed a cross-department team to enhance company interconnectivity through an intranet.• Produced fundraising videos in collaboration with the marketing team.• Utilized Agile methodology and Scrum process to overhaul product offerings and attract new customers.

•Worked with the CEO and COO of this private school to develop outreach programs and marketing campaigns within the local community.•Created marketing partnerships with local businesses to execute a promotional campaign to boost admissions for the Academy's upcoming school year.