Leading TA’s effort to support and grow it’s successful franchise network.

• Responsible for the contract negotiation, fuel purchasing, logistics and employees that coordinate fuel deliveries for 70+ Travel Centers.• Created and implemented the department’s RFP process which was used in 2014 to secure contract diesel supply in 23 markets across the US.• Directs national DEF procurement. Improved DEF margin by 11% through negotiation, new competitor introduction, industry knowledge and pricing processes.• Developed, presented and implemented a pipeline shipping option to company executives. • Ensured carrier claims were processed and collected. Developed new claims process to improve claim collections and communicate load defects faster to carrier contacts.• Attend annual Integer, SIGMA and WPMA conferences.

• Developed a system to quickly and efficiently review potential asset purchase cost, improvement cost and cash flow/profit for target properties.• Track court activity on current and potential property foreclosures. • Developed discreet public and non-public information gathering techniques. • Monitor and attend property listings and auctions for potential acquisition.• Set up prearranged financing and insurance to ensure successful bids could be supported.• Work with attorneys, banks, Government agencies, owners and tenants to transition control of properties. Developed contingency plans for transition roadblocks. • Manage repair and improvement activities to put properties into safe and sellable condition.• Network with other real estate investors.• Manage the activities of rental properties. Work with insurance companies to house displaced homeowners, generating higher margins. Vet solid tenants producing long term, reliable rental Agreements and cash flow

·Directing operational, sales and administrative functions within company’s 5 Ohio locations.·Key player in creating strategic action plans and producing results with company’s executive team. Able to lead and motivate others in following action plans through completion!·Building and maintaining customer loyalty through excellent service and proactive communication.·Managing costs, revenue projections, asset allocations, and budget variances.. Developing and implementing best practices and company KPI's

·Managed, trained, and developed 3 customer service/dispatch teams of 15 - 24 agents each.·Managed and developed 4 Operation Specialists supervising customer service teams.·Developed and implemented the Surface Expedite order entry website as Project Manager.·Built loyalty and maintained relationships with customers, vendors, and contractors in 2 territories.·Achieved highest pick up and second highest delivery performance in the Service Expedite department, generated $38,000 of additional revenue in 3 months, decreased daily sales outstanding (DSO) by 10% in one month, and held variance costs below .8% within my territory.·Assisted government, emergency services, and customers during the 9/11situation in NYC.