Rental Coordinator
Current- Facilitate the complete equipment rental process while ensuring customer satisfaction, from initial client inquiries to equipment return.- Restructured the training program for new hires, resulting in a more streamlined and thorough onboarding process.- Provide technical support and training to clients on the proper use of rented scientific equipment.- Handle invoicing processes, including the generation and issuing of invoices, as well as follow up on overdue rentals/payments.- Conduct thorough equipment inspections and maintenance before and after each rental, to ensure functionality and identify any missing parts or signs of damage.