Daniel Warnke Email & Phone Number

Louisville, Kentucky Area

Intraday National Workforce Management is a team of individuals that work directly with forecasting team and local workforce management groups in multiple call center environments to help accurately plan the projected staffing needed to meet established service level and occupancy goals based on continual analysis of daily and weekly trends or patterns.The Intraday team evaluates the global projected staffing need at the 7 day, next day and same day level and works with local workforce groups to manage staffing as needed to meet the projected requirements and maximize utilization to maintain occupancy while meeting service level goals established by the FCC.

Fond Du Lac Wisconsin

Louisville, Kentucky Area

Intraday National Workforce Management is a team of individuals that work directly with forecasting team and local workforce management groups in multiple call center environments to help accurately plan the projected staffing needed to meet established service level and occupancy goals based on continual analysis of daily and weekly trends or patterns.The Intraday team evaluates the global projected staffing need at the 7 day, next day and same day level and works with local workforce groups to manage staffing as needed to meet the projected requirements and maximize utilization to maintain occupancy while meeting service level goals established by the FCC.

Fond Du Lac, Wisconsin