Daniel Warren Email & Phone Number

Newcastle Upon Tyne, England, United Kingdom

Newcastle Upon Tyne, England, United Kingdom

Wynyard, England, United Kingdom

Wynyard, Stockton-On-Tees, United Kingdom

Newcastle Upon Tyne, United Kingdom

- Optimisation of payment run process, working with developers and consultants to build new functionalities in to the ERP system (reducing 32 man hours to 8 man hours).- Optimisation of invoice scanning system (removing the need for external software).- Testing and smoke testing in preprod, production and live environments under role specific and super admin roles before release.- Bank file template creation to allow ERP imports in to multiple banking sites.- Data cleansing, removing old supplier data and updating existing records for over 7000 accounts.- Knowledge share with international teams for process alignment across all offices.

Newcastle Upon Tyne, United Kingdom

- Performing accounts payable processes, including payment of domestic and international invoices.- Responsible for reconciliation of funds across multiple banking portals.- Data analysis and reporting directly to the finance directors and business partners (P2P,R2R and O2C).- Control checks for internal and external auditing.- Process and knowledge transfers for overseas offices.

Newcastle Upon Tyne, United Kingdom

- Data Migration from multiple ERP versions and systems across three European countries. Review and input of data manually and via mass upload.- Creation of supplier accounts, ledgers, user roles and general system admin.- Linking data from employee expense programs to ERP.- Keeping a daily tracker of system and data changes to facilitate auditing.- Delivering advice and guidance to users on procedures to audit standards.

Newcastle Upon Tyne, United Kingdom

- Advice provided to companies and accountants on payroll process queries.- Installation of software.- Remote access to clients to implement software fixes.- Continuous training on legislation updates.- Report Design.- KPI monitoring.

Newcastle Upon Tyne, United Kingdom

I was a Spanish Speaking Support Agent at Ubisoft for over a year, working my way through training to become a strong team member with an array of responsibilities.I am Native British but provided support fluently in Spanish via telephone, email and FAQ translations on a daily basis. As I was part of a small team I quickly built up a strong knowledge base and acquired a number of autonomous roles. Due to these privileges I was awarded a Support Lead role for an upcoming Triple A title and worked closely with other leads, development teams and game producers, taking conferences calls, reporting crisis issues and relaying vital information to all EMEA teams.Other duties included internal and external translations, reporting and queue management and one for which I have a great passion, Game Testing!