Partnering with new and existing customers to drive the sale, implementation, and optimization of digital solutions in Quality Management, Manufacturing, and Supply Chain technologies. Our Quality Management System, TrackWise Digital, streamlines, simplifies, and standardizes quality management processes and infrastructure. Built on the Salesforce platform, TrackWise Digital is a SaaS-based QMS that offers modules designed to enhance quality, ensure compliance, and empower effective decision-making.

• Create proprietary investment workflows through relational database design and SQL code• Design, generate, and deploy interactive reports using SQL Server Reporting Services• Conduct requirements gathering sessions, synthesize requirements into design and implementation plans, and configure the application according to the specifications in these plans• Complete general database and server maintenance including installation, scheduling and restoring backups, migrating data, and query tuning• Import data from and coordinate with prominent third-party vendors including custodial banks, accounting systems, trade order management systems, and market data providers• Manage relationships with all client project teams (PMO, IT, Champions) throughout the life of the implementation

• Worked in Application Management Service (AMS) on the Discern Rules team to provide functional and technical expertise to our clients• Conversed with end users, technology teams and clients to resolve incidents and fulfill requests while following the ITIL workflow• Building/Troubleshooting Discern Rules - Following change management processes to ensure solutions are implemented into live production domains successfully.• Developed Custom CCL (Cerner’s Command Language) to generate audits/reports for clients • Participated in weekly calls with Cerner’s biggest clients to develop strategies to construct discern rules for better execution• Responsible for managing 50% of AMS client’s rules issues, while also teaching solution specific knowledge to other teams throughout Cerner• Participated in a new hire panel to explain tasks, expectations and answer any questions • Developed and teach Introduction to Discern Rules class for all new hires across the organization

• Supported warehouse operation workflows by receiving and shipping, loading and unloading goods, and transferring completed projects and raw materials to designated storage areas • Recorded and processed customers orders and inquires in a timely fashion • Performed takeoffs (engineers utility plans) to determine projects requirements • Used basic AS400 skills to keep track of inventory and customer orders • Provided accurate quotes in timely manner • Loaded and unloaded products from all trucks using forklifts and hand trucks • Learned and maintained knowledge of materials and part numbers