Daniel Webster Email & Phone Number

Temple, Texas, Us

New York, Ny, Us

Lead operations for distribution center with emphasis on process improvements and new business initiatives. Monitor spending, performance, service delivery, and safety. Mentor and coach direct reports, as well as provide leadership training to managers to ensure a climate of employee engagement. Develop SOPs for various departments. Oversee new hire orientation and onboarding to ensure employee satisfaction. Manage P&L and budgets. Negotiate transportation agreements and contracts with 3PL partners. • Served as Project Manager on $2M expansion, ensuring all deliverables met promised timelines and budget. • Spearheaded effort to prevent relocation of DC with $5M cost, which included recycling existing materials and redesigning space to increase capacity by 200%. • Evaluated market trends and conditions to identify areas of improvement or opportunity. • Authored training manuals and revamped training programs to ensure consistency. • Transitioned staffing model away from temporary hiring, which saved more than $500K, improved overall engagement, strengthened employee skill sets, and increased diversity of workforce. • Earned President’s Cup Award for successful implementation of Shipping & Receiving areas.

Directed strategic planning, operations, budgeting, and contract negotiations for facility with average daily volume (ADV) of more than 100K packages (one of the busiest facilities in the market). Coached and mentored diverse team of more than 600, including 8 direct reports. Administered $20M budget. Managed relationships with more than 150 vendors and suppliers. Ensured compliance with safety measures, regulations, and business policies. • Guided team through significant growth during COVID, transitioning to 24x7 operation from 24x6 format and maintaining performance with 100% growth rate. • Introduced Quality-Driven Management (QDM), FedEx’s proprietary system based on Lean Six Sigma principles, across facility and drove process improvements in various areas. • Developed corrective action plans to address deficiencies and areas of need. • Presented with Five-Star Award (most prestigious annual honor offered at FedEx) in 2020 for bringing in additional customers during peak season, resulting in more than $50M in revenue growth.

Managed team of 20 managers and 150 employees within facility processing average daily volume of 40K packages. Conducted more than 30 tests per quarter for BCSA audits, consistently scoring above average on accuracy and thoroughness. Shaped culture of collaboration and communication across teams. • Spearheaded opening of new SmartPost facility in Scranton during holiday season (busiest season of the year) and prepared facility for volume by ensuring all staffing and training was done before opening. • Managed key project to re-design Hub that resulted in $100K in annual cost savings, as well as implemented new operating model for dock that saved more than $1M in a single year. • Redesigned inbound package area, which resulted in $250K reduction in operating costs and improvement in safety compliance. • Earned FedEx Diversity & Inclusion Award for developing most diverse leadership team in region, as well as honored with Five-Star Award in 2018 for role in SmartPost opening (resulting in $100K in cost savings).

Oversaw operations and workflow planning for team of nearly 200, including 6 managers. Managed sorting of up to 100K packages per day and ensured adherence to FedEx deadlines and policies. Facilitated training for team members on protocols, safety measures, and regulations. Monitored operations to ensure compliance. • Coached and mentored Dock Managers with an emphasis on professional development, which included regular feedback sessions, comprehensive performance reviews, and collaborative troubleshooting. • Improved productivity by 30% within a year by leveraging QDM principles to improve understanding of processes across functions and teams.

I ran a sort operation that moved an average of 11,000 packages daily to over five van lines and forty-five different vehicles and had a staff of about forty employees. The logistics of running my sort involved the following:- Ensuring packages were loaded promptly and accurately in order for van drivers to be dispatched in a timely manner and run a smooth route- Interviewing and hiring package handler employees as well as maintaining their employment files- Promoting safety in the workplace by following all rules and procedures and by being constantly on the lookout for potential hazards- Supervising dock financials in accordance with FedEx standards- Promoting an environment of team-work through the use of team building exercises and also by fostering a positive, healthy work environment- Meeting and exceeding company goals - Reducing damage

I managed a medium size Post Office in AR Ramadi, Iraq. My responsibilities included:- Safekeeping of over $20,000.00 in stamps and cash, daily- Directed movements of over 12 million packages into Iraq, Afghanistan, and Kuwait through Bahrain- Liaison for the USMC for the inter-theater of the entire middle east- Influenced and coached young marines in their development in the Marines

Bachelor'S Degree, Business Administration And Management, General

Associate'S Degree, Accounting