Member of National Express senior leadership. Advise on all aspects of business including corporate transactions, employment & labour, customer relationship management, disputes and litigation, insurance claims, regulatory compliance.

• Advise on legal and business matters to all team members, from senior executives to field associates, including company’s liquidation and wind-down process.• Negotiated and drafted major agreements with key business partners; managed litigation (including complex class actions) and responses to regulatory investigations, reviewed and drafted standard form contracts (including consumer, contractor, dealer and supplier agreements), reviewed French legal translations for quality and consistency. • Managed legal support team (paralegal & assistant). Supervised and mentored junior counsel, articling students and paralegal students.• Business team leader of Dealer and Catalogue Agent networks’ central operations and administration teams (initially consisting of 100 employees in Toronto, Montreal and Belleville, ON) accountable for contract administration, payments, operational knowledge management and process improvement (including preparing, drafting and disseminating new and revised standard operating procedures); also accountable for performance of bilingual field operational support call centre.• Business team leader, Compliance and Editorial Services. Accountable for staffing, budgeting and meeting service level expectations for team responsible for marketing, pricing and trademark compliance. Team provided on-going advice, education and compliance editing of all print and on-line product offers and marketing collateral (in all media).• Chief legal counsel to Cantrex Group (subsidiary operating buying group of independent retailers mainly in the appliance, furniture and electronics industries). Provided advice on all matters affecting the business, including financing, provision of services, contract negotiation, and vendor and customer relations. Actively contributed to key decisions affecting strategic business direction.

(Formerly ING DIRECT Canada)• Advised senior executives and business managers on contract negotiation, corporate governance, product design, marketing, regulatory compliance (including privacy and anti-money laundering), vendor management & outsourcing, risk management (including economic crime risk), litigation management, Quebec and French language matters (including French versions of legal, marketing and product-related material). • Co-ordinated quarterly Board meetings and advised on agenda and presentation materials.• Counsel to projects on re-engineering the mortgage application, adjudication, and servicing processes, creating automatic interface for deposit broker network, creating website for mortgage solicitors, launching mortgage broker business in Quebec, implementing fraud-prevention measures.• Led drafting of plain language client-related loan and mortgage documents.• Drafted and updated corporate policies on outsourcing, business conduct, contract review, document execution, signing authorities, litigation management & use of external legal services.• Designed measures to reduce legal and administrative costs in mortgage servicing and credit collections departments.• Conducted corporate governance review of ING Direct Funds Limited for Board of Directors (comprised of senior executives of ING Bank of Canada) and oversaw implementation of recommendations.• Served as Corporate Secretary, ING Direct Funds Limited (mutual funds dealer subsidiary).• Served as interim chief legal officer.

Associate in the Securities and Capital Markets Practice Group. Worked on public offerings, private placements, mergers & acquisitions. Co-ordinated submissions and applications to securities commissions and stock exchanges. Worked on corporate/commercial matters for small businesses. Seconded to Montreal office for five weeks to work mainly on initial public offering of income trust.

After call to Quebec Bar, completed Ontario articles in Business rotation at Borden Elliott (now Toronto office of Borden Ladner Gervais LLP)

• Worked prior to and during articling for Quebec Bar at McKenzie Gervais (now Montreal office of Borden Ladner Gervais LLP). Completed Litigation, Administrative and Business rotations. • Seconded to Equifax Canada Inc., Toronto, for four-weeks to assist chief legal counsel and Chief Financial Officer with acquisitions of regional affiliates.