Assist with daily reports for billing team. Coordinate rates for customers on lanes we do not have contracted rates for. Calculate load rate pay for owner operators. Develop and help work to keep our operations department generating revenue, while remaining in our network.

Managed 16 local employee drivers daily. Developed their daily schedules and loads to deliver. Coordinate with CSR’s and other planners to ensure on time delivery for all local loads; including but not limited to original loads, loads dropped in Denver trailer yard, and loads coming into and out of train rail yards. Oversaw Denver trailer yard, and kept record of available/broken down equipment. Managed Rocky Mountain Region, stretching from Cheyenne, WY to Pueblo, CO. Planned Over-the-Road (OTR) loads coming into, and out of, my region. Ensured on-time pick up and on-time delivery for all loads. Coordinated all drivers coming in and out of the state of Colorado.

Coordinated on time pick up and deliveries, as well as periodic customer load updates. Tracked customer loads from pick up to delivery. Worked in fast paced, team-driven environment to move customer freight orders. Communicated daily via phone and email to customers to receive orders, and heighten customer satisfaction.

Oversaw daily team of 10 employees. Coordinated daily schedules, as well as periodic night and weekend shifts. Worked in extremely fast paced environment, moving over 500 cars each day. Managed care, protection, and storage for all customer vehicles. Handled managerial processes such as interviewing, hiring, employee reviewing, and employee termination. Handled all claims, and reported them to HR. Worked directly with hospital staff to keep positive relationship between HealthPark and our client customer. Coordinated parking procedure for conferences of 200+ visitors.

Managed customer loads from on time pick up to on time delivery. Coordinated every aspect of running business including but not limited to lead generation, cold calling customers, closing new and old customers, customer rate negotiation, finding carriers, carrier rate negotiation, tracking loads daily, billing, invoicing, and customer retention.

Trained new employees on proper procedures for both Southwest and the FAA. Worked in a team environment to support on-time expectancy for a high paced, high volume commercial airline. Controlled the aircraft in and out of the gates. Handled baggage including: uploading and downloading from the aircraft, transferring baggage, and stacking baggage carts for corresponding flights.

Provided exceptional customer service at doctor’s offices, physical therapy clinics, and Mount Carmel High School. Utilized knowledge and skills in areas of injury diagnosis, prevention, evaluation, treatment, and rehabilitation. Assisted in patient scheduling, validating insurance, answering phones, and setting up new patients.

Provided customer service and IT assistance to employees at City Hall, the Fire Department, the Police Department, and Public Works on computers, printers, and networking issues

Accumulated 1,000+ hours of clinical evaluation, on-field diagnosis, injury prevention, injury treatment, and rehabilitation experience. Covered a range of sports including tennis, basketball, baseball, soccer, and football. Worked directly with the NFL 360 Combine program