Part of the global development team for a supply chain Operations Management System, creating a standard methodology for managing across all operational and support functions to a common objective.Key aspect of the role is stakeholder management at all levels of the business which has resulted in tangible results in cost management, customer engagement, satisfaction and retention and also in developing our teams to take operational responsibility and deliver the customer promise… Show more Part of the global development team for a supply chain Operations Management System, creating a standard methodology for managing across all operational and support functions to a common objective.Key aspect of the role is stakeholder management at all levels of the business which has resulted in tangible results in cost management, customer engagement, satisfaction and retention and also in developing our teams to take operational responsibility and deliver the customer promise consistently. Show less

Head of Transport for DHC Malaysia and General Manager for BAT and Huawei including all warehouse, domestic deliveries, freight and cross border activities. All controlled through a single Control Tower methodology resulting in real time track and trace from the new systems I have implemented.

Overall responsibility for the ambient network, both warehouseing and transport.Creation of P&L's for each warehouseCreation of SLA's for each account (approx 25 accounts)Implementation/integration projects for new accountsProcess mappingUnion negotiations, pay structures and packagesSystem implementation projects (evaluate and build new system requirements including WMS, Transport Planning systems and ERP central systems.Create cross functional knowledge sharing… Show more Overall responsibility for the ambient network, both warehouseing and transport.Creation of P&L's for each warehouseCreation of SLA's for each account (approx 25 accounts)Implementation/integration projects for new accountsProcess mappingUnion negotiations, pay structures and packagesSystem implementation projects (evaluate and build new system requirements including WMS, Transport Planning systems and ERP central systems.Create cross functional knowledge sharing between Ambient, Chill and Central functionsCreate and implement Communication Strategy for the network including both internal and external stakeholdersCreate new reporting suite for internal and external stakeholders Show less

To manage all Northern area depots (chill and ambient) meeting clients expectations, target KPI’s and P&L responsibilities for warehouse and fleet. Regional P&L accounts and target KPI’s surpassed, client portfolio was expanded and customer SLA’s achieved.Chill (2 Depots) – profit for year 2010 8% above budget, pallet turnover 3% above, consolidated Ambient warehousing from 3 to 2 sites (reducing costs etc), re structured post code distribution, restructured fleet, re organised… Show more To manage all Northern area depots (chill and ambient) meeting clients expectations, target KPI’s and P&L responsibilities for warehouse and fleet. Regional P&L accounts and target KPI’s surpassed, client portfolio was expanded and customer SLA’s achieved.Chill (2 Depots) – profit for year 2010 8% above budget, pallet turnover 3% above, consolidated Ambient warehousing from 3 to 2 sites (reducing costs etc), re structured post code distribution, restructured fleet, re organised personnel (over 100 redundancies agreed with Union), created and executed plan for all client moves (15 clients, 3500 pallets) Show less

Site control for 270, full P&L setting and accountability, Operation rationalisation, new contract implementation, process mapping, and organization restructure creating value management rather management attendance.

 Full P&L accountability, full site control of 120 personnel, 3rd pty distribution fleet. Complete control from conception to implementation and on to management control of a first time warehouse for all catalogue items ranging from high value to furniture to be cleared through ‘’jobber’’, Littlewoods Clearance stores (34 stores), home delivery through the intranet and in house sales.AchievementsSuccessfully manage the project from start to finish for the implementation of a new site… Show more  Full P&L accountability, full site control of 120 personnel, 3rd pty distribution fleet. Complete control from conception to implementation and on to management control of a first time warehouse for all catalogue items ranging from high value to furniture to be cleared through ‘’jobber’’, Littlewoods Clearance stores (34 stores), home delivery through the intranet and in house sales.AchievementsSuccessfully manage the project from start to finish for the implementation of a new site including internal SLA’s with other depots and buying departments, new system integration, new 3rd Pty distributor, create distribution network with delivery matrix for all stores, implement new Intranet hone delivery service through GPO parcel service and recruit and implement full management and personnel structure including Union representation.Completed project to time scaleCompleted project below budgetCreated robust delivery mechanism and schedule reducing costs both at site and delivery pointIncreased visibility and accuracy of stock holding increasing profitabilityCreated full site individual bonus scheme increasing KPI’s and reducing costs furtherImplemented ‘in house’ open day sales and intranet sales line increasing turnover by over 40% Show less