Daniel Wilkinson Email & Phone Number

Manchester, England, United Kingdom

Manchester

Leyland

● Front end development including on call dashboard and TV display, landing page design and development, ongoing development to website and intranet including pricing tables, accordions, weather forecast based on location search, integration of web pages with Umbraco CMS● Manage a number of websites, subsites and an intranet as a content editor and administrator. As content editor ensure good SEO, accessibility best practices, good UI and UX principles● Helped implement in-house web projects. Progress Lifeline website redesign and a contact centre solution. The contact centre solution helped reduce phone calls into our contact centre by 9%. Enquiries via the Lifeline website doubled in the first six months following redevelopment● Worked with agencies to deliver large web projects and an intranet● Eye catching and functional email design. Recent campaigns had a 50% open rate and 30% click through rate (of all customers emailed)● Helped implement and championed new technologies such as web chat and an online account for customers to manage their tenancies. Last year the number of web chats increased 166% compared to the year it was first implemented● Filming and editing of videos for our staff conference and awards

Earby

● Strategic campaign planning and execution of marketing campaigns to a database of around 3 million customers; utilising email, web, social media and direct mail● Implemented campaigns for weekly customer emails which were sent to around 300,000 people● Planning social media campaigns for a combined social media following of over 160,000 people● Overseeing the production of brochures and other direct mail items● Campaign analysis and testing of all aspects of marketing to ensure efficiency and effectiveness

Leyland

Copy writing and overseeing production of leaflets, staff and customer magazines, internal news emails, responding to positive and negative press enquiries and writing press releases.