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Daniel Willemin is a QA Engineer at Voyant at Voyant. He possess expertise in texturing, photoshop, jira, game development, perforce and 11 more skills. Colleagues describe him as "Daniel is a tremendous asset on the Loadout Customer Support team at Edge of Reality. He personally embodied our passion to provide Kick-Ass Support, our branded level of service we strove for. He is exceptionally knowledgeable on PC troubleshooting, and dives headlong into serving the customer well. He knows how to balance customer needs with business realities, and would be an excellent lead for any CS or QA team." and "We brought Daniel on as intern at Total Immersion Inc. Within a few weeks he was hired. Daniel has the makings of a great tech artist. Daniel has a special talent for optimizing modeling assets and he is always willing to jump in and help solve difficult art issues. One of his best attributes is his problem solving abilities. He is a great asset to any art team."
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Qa EngineerVoyant Dec 2018 - PresentAustin, Tx, Us -
Associate Qa EngineerTrion Worlds, Inc. Aug 2017 - Oct 2018Redwood City, Us- Built tools with a web front end that communicated to our platforms api using python and Flask. These tools were created to test new products added to our platform, create mass amounts of accounts at once, creating voucher batches, and other similar tasks.- Built an automation framework using python and selenium, that scrapes pages to accurately create element data structures (which we designed to work with our framework), that can then be used to create automated test suites.- Built out test cases, for automated test suites.- Built an automation framework for testing our Glyph application, that used Microsoft's UI accessibility and python.- experience with html/javascript/css/ruby -
Qa AnalystTrion Worlds, Inc. May 2015 - Aug 2017Redwood City, Us- Tested Trove, our commerce front end website, marketing websites, email templates, Glyph application, and our web based internal tools.- Began learning Python and creating our selenium automation test suites.
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Independent ContractorEdge Of Reality Mar 2015 - May 2015Primarily wiped hard drives and sold electronics on the company Ebay account or to friends and family of the company in-person. Provided customer support for Loadout since I had previous experience with all of Edge's CS tools.
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Customer Service LeadEdge Of Reality Jul 2014 - Jan 2015- Managed a small team (2-3 people)- Collect metrics from CS team for weekly reports- Manage content on the FAQ support site for Loadout (support.loadout.com)- Created wiki articles on CS procedures and best practices.- Answered customer emails using Zendesk- Oversaw and moderated the support forums on the Loadout.com (bug reports, abuse reports, hacker reports, and website issues sections) are reported to appropriate teams based on user input. (Loadout.com/forums)- Investigated and banned accounts for cheating/exploiting- Aided other teams during development (Video capture, QA, and Community)
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Customer Service RepresentativeEdge Of Reality Apr 2013 - Jul 2014- Answer customer emails using our online mail server and Zendesk- Handling all in-game reports pertaining to abusive behavior sent in through our in-game reporting tool.- Oversaw the abuse section on the Loadout.com forums- Aided other teams during development (Video capture, QA, and Community)- Aided in the design of in-house tools used to sort and manage in-game reports
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Qa AnalystEdge Of Reality Apr 2012 - Mar 2013- Smoke and Build Verification tests- Created several custom JIRA search queries used by all of the QA staff - Updated the company wiki with instructions on how to do several different QA processes- Used Excel spreadsheets to organize and track bugs- Handled the majority of in-game error reports sent by our customers with our in-game error reporting tool - used in-house tools to make builds of the game
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Environment ArtistIntific Jan 2008 - Nov 2011- Primarily created environment art, occasionally retextured characters and vehicles.- Made all of the terrain textures used in RealWorld up until I left the company.- designed and created advanced shaders using the RealWorld Integrated Shader Editor (the Editor was designed to work like Unreal's shader editer).- Came up with a method for capturing and creating seamless 16x16 foot terrain textures.
Daniel Willemin Skills
Daniel Willemin Education Details
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The Art InstitutesGame Art & Design
Frequently Asked Questions about Daniel Willemin
What company does Daniel Willemin work for?
Daniel Willemin works for Voyant
What is Daniel Willemin's role at the current company?
Daniel Willemin's current role is QA Engineer at Voyant.
What is Daniel Willemin's email address?
Daniel Willemin's email address is da****@****ail.com
What is Daniel Willemin's direct phone number?
Daniel Willemin's direct phone number is +151268*****
What schools did Daniel Willemin attend?
Daniel Willemin attended The Art Institutes.
What skills is Daniel Willemin known for?
Daniel Willemin has skills like Texturing, Photoshop, Jira, Game Development, Perforce, 3d Studio Max, Environment Art, Modeling, Video Games, Game Design, Uv Mapping, Scrum.
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