Daniel Williams Email & Phone Number

Leeds, England, United Kingdom

Cardiff, United Kingdom

In 2018 LGIM took an ambitious decision to create an integrated investment management and client portfolio platform. Rather than creating something new, the aim was to leverage the existing investments in technology and people and enhance with new functionality to create a single cohesive platform. Nexus is a 21st century, scalable solution that manages.

Cardiff, United Kingdom

My role was created to help transition an existing internal IT department into a successful stand-alone software company. I coached 3 teams to follow agile methodologies from developing monolithic legacy systems in a very waterfall fashion, along with coaching 3 Product Owners, and the executive level. The team previously received prescribed workloads and.

Cardiff, United Kingdom

• Scrum Master to four development teams utilising Scrum, Kanban and Lean processes. Enabled clear improvements in delivery commitments and capacity planning for Sprints by identifying and tracking hidden tasks, and.
• Migration of all services from IBM Bluemix infrastructure to Google Cloud Platform
• Involved in setting up many demonstrations and enhancements of the platform which led to the signing of the first customer
• Opened platform to allow self-serve capabilities for external development teams
• Managed the migration of legacy time-logging to new corporate system following takeover
• Championed AV and comms equipment overhaul to support mobbing and other collaboration

Swindon

• Responsibilities:
• Project management of many differing size internal and external projects
• Scrum Master role across multiple Agile Scrum development teams, utilising Sprints and Kanban processes
• Facilitate Sprint ceremonies ensuring Scrum methodologies are followed
• Involved in refining concepts into workable user stories, detailing the technical requirements whilst conforming to the client-led criteria, with the development and release of complex software and systems
• Protect the development teams from interruptions and own and resolve impediments faced

Swindon

Within the automotive industry (telematics, tracking and remote worker applications), project management of concurrent projects, and critical data analysis across global clients. Implementing project plans and reviews, monitoring slippage and risk and issue identification and escalation, along with KPI reporting and management. Managing internal and 3rd.

Haddenham

Within the automotive industry (benchmarking, research and feedback management), project management and reporting. Bespoke developments of Confirmit-based systems. Client relationship and account management across global clients, including report creation and presentation. Process management, automation and improvement, and data analysis, management and.

Swindon

Within the automotive industry (customer satisfaction analysis and reporting), project management, client relationship and account management, data analysis, report creation and presentation, process management and improvement, product development, software development and testing, data management and security, training and customer support.

Cardiff

Within a contact centre environment, assessing and administering call quality feedback, analysing customer feedback and presenting findings to management and clients. Managing client relationships, producing training materials and reports, and training employees. Management cover, prioritising and allocating tasks within department.

Bachelor Of Science (Bsc), Psychology And Communication, 2.2

A-Level, Psychology, Sociology & Human Biology

Gcse X 9